Sr. Manager, Sales Engineering

Superhuman

3h • Hybrid

About The Position

To achieve our ambitious goals, we’re looking for a Senior Sales Engineering Manager to lead a team of Sales Engineers supporting the Education segment. This role is crucial to driving the effectiveness of Superhuman’s go-to-market efforts within educational institutions, overseeing a team of specialized Sales Engineers who partner closely with Account Executives (AEs) to expand Superhuman’s presence in Higher Education. The Sales Engineers on your team will support the largest opportunities in the education market, managing technical relationships, running proof of concepts (POCs), and navigating complex procurement processes typical in the education sector.
Superhuman’s go-to-market teams are shaping the future of institutional AI and communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing and productivity tools. We strive to ensure that every institution can leverage trusted AI to deliver true institutional impact. If you are passionate about transforming how faculty, students, and staff connect and collaborate, we would love to hear from you.​
As a Sr. Sales Engineering Manager at Superhuman, you will lead, coach, and mentor a team of Sales Engineers who support the sales cycle by co-managing discovery, delivering tailored demos, running proofs of concept, and addressing security and privacy concerns. Your team will be instrumental in partnering with sales representatives to understand the needs of educational institutions and position Superhuman’s product capabilities to meet those unique needs. They will also collaborate closely with Sales to unlock large deals, drive growth, and provide innovative solutions that enhance learning, communication, and generative AI across educational environments.

Requirements

• 5+ years of management experience in Sales Engineering, Solutions Consulting, or Value Engineering within a SaaS company.
• Demonstrates strategic thinking and the ability to execute key initiatives that improve team performance and efficiency.
• Is a strong communicator who can build effective relationships with sales management and cross-functional teams.
• Understands the complexities of the education procurement process, including navigating RFPs and security reviews typical in enterprise level.
• Is adaptable and can lead a team through the challenges of a constantly evolving product and a competitive market.
• Has a track record of building and scaling high-performing teams.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Nice To Haves

• Experience managing sales engineering/pre-sales teams that support complex sales cycles in the Education sector is a plus.

Responsibilities

• Lead and manage a team of Sales Engineers focused on supporting higher education clients, providing ongoing coaching and mentorship to maximize their impact.
• Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives.
• Drive projects and implement processes that enhance efficiency and overall team performance.
• Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations.
• Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes.
• Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Education segment.
• Ensure sales feedback is communicated to Product/Engineering teams to inform development and shape go-to-market strategy, aligning our product with customer needs.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed