Sr. Manager, Sales Engineering (Apps)
About The Position
To achieve our ambitious goals across Coda and Superhuman Mail, we’re looking for a Sr. Manager of Sales Engineering to lead a team of Sales Engineers supporting our Solutions Team Unit (STU) sellers. This role is crucial to driving the effectiveness of our go-to-market efforts by equipping STU sellers to position, prove, and scale our AI-powered productivity and communication solutions with business customers. You will oversee a team of specialized Sales Engineers who partner closely with STU sellers to expand the use of Coda, Superhuman Mail, and our AI capabilities across customer segments — from high-potential mid-market accounts to large, complex global enterprises. Your team will support our most strategic opportunities, managing technical relationships, running proofs of concept (POCs), and navigating sophisticated evaluation and procurement processes. Superhuman’s go-to-market teams are shaping the future of AI, collaboration, and communication at work. As a member of this team, you will be instrumental in expanding adoption of our innovative, trustworthy AI-native productivity tools and suite. We strive to ensure that every business can responsibly leverage AI to drive real outcomes. If you are passionate about transforming how teams work, collaborate, communicate, and build with AI, we would love to hear from you. As a Sr. Manager of Sales Engineering on the Solutions team, you will lead, coach, and mentor a team of Sales Engineers who: Co-manage discovery with STU sellers across segments, from growth-stage companies to large enterprises Design and deliver tailored demos and solution narratives for different stakeholder groups Run AI-focused POCs and pilots that prove value in real customer workflows Address security, privacy, and compliance requirements in complex environments Guide customers on how to operationalize Coda, Superhuman Mail, and our AI features at scale Your team will be instrumental in partnering with STU sales to deeply understand customer needs and position our product capabilities — especially our AI features — to meet those needs, from initial land through expansion and enterprise-wide rollouts.
Requirements
- 5+ years of management experience leading Sales Engineering, Solutions Consulting, or Solutions Architecture teams within a SaaS company.
- Proven experience supporting complex B2B sales cycles, including large, multi-threaded enterprise deals with technical, security, and business stakeholders.
- Hands-on experience with AI-powered products (e.g., AI productivity tools, AI assistants, workflow automation, ML/LLM-based solutions) and the ability to explain AI concepts in clear, customer-friendly language.
- Demonstrated success partnering with quota-carrying sellers to drive pipeline, win strategic deals, and expand existing customers across segments.
- Strong communication and storytelling skills, with the ability to influence technical and non-technical audiences — from end users to senior executives.
- Familiarity with collaboration, productivity, or communications tools (e.g., documents/workspaces, email platforms, digital collaboration suites) and their integration ecosystems.
- Comfortable navigating customer conversations about security, privacy, data protection, and responsible AI practices, particularly in enterprise environments.
- Highly adaptable, with a track record of leading teams through change in a fast-moving, competitive market and evolving product surface area.
- Proven track record of building and scaling high-performing teams, including hiring, onboarding, coaching, and performance management.
Responsibilities
- Lead and develop the Sales Engineering team
- Partner with STU sales leadership
- Own the technical pre-sales motion
- Drive AI-led value and enterprise wins
- Manage complex evaluations, security, and procurement
- Scale GTM and be the voice of the customer
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
