Sr Manager, Sales - eCommerce

Ingram Micro • Joliet, IL

4d • Hybrid

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! We’re open to hiring this role at various Ingram Micro locations, with flexibility to work remotely several days a week. Position Summary: The Sr Manager of Sales is responsible for leading a team that manages product sales across e-commerce platforms, while also driving team productivity and performance. The Sr Manager, Sales, drives an exceptional customer experience, Ingram Micro strategic initiatives, and collaborates across our operating units and departments by building teams that execute customer-centric plans, ultimately resulting in increased sales. The qualified candidate has a proven track record of exceptional performance, leading teams that interact with complex and diverse partners, regularly exceeding goals. They are expected to challenge the status quo, take calculated risks, display, and champion innovation, and reduce inefficiencies. They function as solutions-oriented leaders who go beyond managing sales teams. Your Role: Develop and coach sales team members into a highly effective sales team to ensure sales and organizational goals and objectives are achieved. Ensure Partner / Customer experience. Provide focus, execution, strategic planning and change management in a dynamic environment. Ensure strategic execution of business plan. Enable team to achieve business objectives. Teach selling techniques that are effective in selling into complex environments. Inspire associates to embrace a growth mindset and continuous learning. Mentor team members to build confidence; provide coaching to meet and exceed personal as well as team targets. Actively engage with vendors and/or customers for purposes of strategic alignment Collaborate effectively with cross functional departments. Provide strategic thought leadership and vision.

Requirements

• Solutions-oriented leadership: Capable of leading with a focus on providing effective solutions rather than just managing sales teams.
• Strategic project management: Involvement in strategic projects and change initiatives to contribute to the overall success of the sales function.
• Customer-facing skills: Ability to meet with partners face-to-face and actively participate in customer and vendor facing sales events.
• Revenue accountable representation: Serving as the face of account enabling and accountable, complementing team efforts to ensure a well-rounded sales approach.
• Customer experience focus: Dedication to enabling a great customer experience to foster customer satisfaction and loyalty.
• Market share maintenance and growth: Responsible for maintaining and growing market share in alignment with corporate and divisional objectives.
• Mentorship: Actively engage in mentoring activities to develop emerging sales leaders within the organization.
• Collaboration: Ability to collaborate with various teams and departments to support and drive corporate and divisional objectives.
• A 4-year college degree (or additional relevant experience in a related field) and 8 years’ functional experience
• A minimum of 5 years’ position specific experience.
• Minimum of 5 years’ supervisory experience preferably managing through subordinate managers.

Responsibilities

• Develop and coach sales team members into a highly effective sales team to ensure sales and organizational goals and objectives are achieved.
• Ensure Partner / Customer experience.
• Provide focus, execution, strategic planning and change management in a dynamic environment.
• Ensure strategic execution of business plan.
• Enable team to achieve business objectives.
• Teach selling techniques that are effective in selling into complex environments.
• Inspire associates to embrace a growth mindset and continuous learning.
• Mentor team members to build confidence; provide coaching to meet and exceed personal as well as team targets.
• Actively engage with vendors and/or customers for purposes of strategic alignment
• Collaborate effectively with cross functional departments.
• Provide strategic thought leadership and vision.

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees