Sr. Manager, Revenue Accounting

Dialpad • San Ramon, CA

5d

About The Position

As a Sr. Manager, Revenue Accounting, you will drive the end-to-end revenue recognition process in accordance with US GAAP and ASC 606 under a high-growth SaaS revenue model. This role will partner closely with the billing team to properly document and record revenue for a timely and accurate monthly, quarterly, and year-end close, including reconciliation for all revenue accounts, reserves, and deferred balances. Working in close collaboration with our Deal Desk, Customer Success, and Technical Accounting team, this hire will define a process to stratify and document the accounting treatment for credits and amendments, as well as any non-standard terms in customer contracts, and help us up-level our existing procedures and controls in the revenue recognition process.

Requirements

• 8+ years of experience with a proven track record of supporting US-based teams and strong knowledge of US GAAP and ASC 606.
• CPA designation strongly preferred.
• Possess an understanding of both ASC 606 and the SaaS revenue model, with a minimum of 3 years in revenue accounting.
• Strong communication skills and the ability to build relationships among multiple teams will be key to success.
• Ability to lead a team through a system transition, mentor staff, and manage critical relationships with IT/Consultants and external auditors.
• Great attention to detail and a passion for meeting and beating deadlines with the energy to drive tasks to completion.
• Work hours will follow the US Pacific Time zone.

Responsibilities

• Oversee and contribute to the Company's revenue recognition framework by completing month-end revenue recognition postings and reconciliations.
• Own and direct the monthly, quarterly, and annual revenue close process, including the review of staff's journal entries, account reconciliations, waterfalls, deferred balances, and revenue reserves.
• Partner with the Billing team to ensure accurate data inputs and understanding of revenue sources for accurate revenue posting.
• Review contracts and special terms to ensure the terms and conditions are properly assessed for revenue recognition, including complex arrangements, and maintain the revenue checklist.
• Lead the improvement of complex annual assessments, such as the SSP (Standalone Selling Price) Analysis, by adding and executing comprehensive procedures.
• Coordinate with external auditors for annual audits, serving as the main point of contact to resolve open items and questions related to the revenue cycle.
• Serve as a key leader and subject matter expert for the Suitebilling implementation of the Order-to-Cash (O2C) cycle, specifically focusing on the impact to revenue.
• Strategically lead efforts to shorten the close timeline by optimizing and rearranging tasks, such as directing the posting of recurring waterfall journal entries before the close.
• Execute the SaaS revenue recognition accounting model within the respective systems and tools, including executing the process of our month-end accounting close for SaaS, usage revenue, and Professional Services revenue, as well as the necessary entries for the allowance for doubtful accounts and bad debts.
• Develop new strategies to improve the accuracy and timeliness of revenue management.
• Develop internal finance controls based on industry best practices.
• Direct the continued implementation and improvement of technical tools to reduce manual business processes.
• Work proactively with executive management on new product introductions or new business arrangements and related revenue recognition considerations.
• Assist in other ad-hoc revenue-related accounting activities and analyses for financial reporting disclosures, including metrics like revenue vs. bookings.

Benefits

• We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential.
• We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
• Our exceptional culture, recognized repeatedly as a certified Great Place to Work , ensures every employee feels valued and empowered to contribute to our collective success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees