Sr. Manager, Project Management - Card Performance Marketing & Analytics (Hybrid)

Capital One•Richmond, VA

37d•$155,300 - $194,900•Hybrid

About The Position

As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. Performance Marketing & Analytics is seeking a Senior Manager, Project Management on the Marketing Strategy & Operations team to lead a team of Project Managers supporting the Marketing team. The team of Project Managers support all of our marketing channels managing the intent intake & prioritization process, supporting the creative development process, managing marketing platform access, supporting our monthly budgeting process and other ad hoc projects as needed. A key part of this role is looking for ways to automate and optimize processes to make the Marketing team overall more efficient and effective. The candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum.

Requirements

Bachelor's degree or military experience
At least 5 years of Project Management experience, at least 3 of which are in delivering Horizontal objectives and improvements
At least 4 years of People Management experience
At least 3 years of multi-channel digital marketing experience on client-side or agency
At least 2 years of experience using Google Suite (Sheets and Slides) or Microsoft (Excel and PowerPoint)

Nice To Haves

Master's Degree or MBA
6+ years of Project Management experience
5+ years of experience in managing creative processes, partnering with creative teams and developing marketing materials
5+ years of People Management experience
3+ years of experience in leading cross-functional teams within an organization
3+ years of experience in Process management
PMP, Lean, Agile, Six Sigma, or Business Process Management certification.
Strong communication, problem solving and collaboration skills

Responsibilities

Leading a team of project managers
Reimagine the intent management process for how we intake, prioritize and communicate updates on work with partners
The candidate will work closely with the Card Site team and their key stakeholders and partners across the Card Business, Marketing, Technology, Platforms, Legal, Risk, and Design teams to help intake, prioritize, refine, and deliver intent to enable our collective organizational goals.
The candidate will also work closely with the Content Marketing and Brand Creative teams. Oversee the creative development process for the Outbound Marketing team and the article development pipeline for the Content Marketing team, looking for ways to develop more, high quality assets/articles quickly and efficiently
Oversee influencer/creator monitoring and rights management
Ensure the channels are run in a well-managed way, documenting key artifacts and looking for ways to optimize processes
Oversee monthly budgeting process and platform access for all marketing channels
Inform requirements for the build of enterprise solutions for things like digital asset management and legal/compliance review tools
Constantly be looking for new tools to automate manual processes
"Self-starter", strong organizational skills, ownership mentality, ability to prioritize workloads, and fast learner of new digital marketing and project management technology tools
Display a passion for coaching and developing a team of associates through their leadership style
Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
Exhibit outstanding influencing skills to effectively drive project program efforts
Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports
Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time
Leveraging problem solving and influencing skills to ensure project plans deliver on intent
Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Building relationships and collaborating with key stakeholders to ensure delivery of commitments

Benefits

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

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