Sr. Manager, Product Design

Zapier • San Francisco, CA

5d • Remote

About The Position

Zapier is on a mission to make automation work for everyone. As AI transforms how people build and use automation, the Workflow Zone sits at the heart of this transformation—owning the Zap Editor and the core building blocks that power millions of automations.
We're looking for a strategic and visionary Senior Manager of Product Design to lead design across the Workflow Zone. This is a high-impact leadership role. You'll manage 3 designers working across our core building experience and partner closely with product and engineering leadership to shape how automations are built on Zapier.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Requirements

• 8+ years of product design experience, including 3+ years managing design teams working on complex, technical, or builder-oriented products. Your portfolio demonstrates high-quality design work on workflow tools, developer platforms, or similarly complex systems.
• Systems thinker with technical depth. You understand how complex product ecosystems work and can see how changes ripple across experiences. You have strong technical fluency and can partner effectively with engineers, understand system architecture, and make design decisions informed by technical constraints.
• Transformation-minded leader. You've led teams through significant product or strategy shifts and maintained team morale and quality during change. You know how to balance preserving what works while pushing toward bold new visions.
• Strong cross-functional partner. You build trust with product and engineering leadership, influence zone strategy, navigate technical constraints, and co-own outcomes across multiple teams simultaneously. You anchor work in meaningful metrics and balance craft excellence with shipping velocity.
• Team developer with operational strength. You set clear expectations, give direct feedback, and create growth opportunities for designers at different stages. You establish clear team rhythms, improve collaboration patterns, and create the conditions for designers to do their best work.
• AI-fluent in practice. You embrace AI to accelerate design work, coach your team to do the same, and understand how AI capabilities should reshape both product experiences and design processes.

Responsibilities

• Lead and develop the Workflow design team. Set clear goals, define success metrics, and coach designers through regular feedback. Work with other leaders to align design strategy with business objectives.
• Shape Workflow Zone strategy. Work with product and engineering leadership to define how automation building evolves and drive the vision for unifying code, no-code, and AI in the builder experience.
• Drive design quality and cohesion. Establish standards and ensure the builder experience feels unified across products.
• Champion operational excellence. Develop and lead zone rituals and ensure designers have the right processes and support.
• Navigate technical complexity. Operate effectively across highly technical infrastructure and user-facing experiences.
• Build for scale and reliability while maintaining usability as workflows become more complex.
• Advance AI-enabled design practices. Help your team leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed