Sr. Manager Pharmacy Operations

Albertsons Company Inc.•Boise, ID

27d•Onsite

About The Position

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. Supports pharmacy operations by ensuring that the pharmacies run as efficiently and profitably as possible. Serves as a liaison between the Vice Presidents, Pharmacy Operations (VPs), Directors of Pharmacy Operations (DPOs), District Pharmacy Managers (DPMs), store support center functional teams, and pharmacy teams. Facilitates resolution of operational opportunities at all levels of business, ranging from individual location to all companies. The position will be based in our Boise Corporate Office.

Requirements

Minimum of 5 years management experience, including supervision of multiple site locations, in this or related field is preferred, extensive knowledge of Pharmacy Operations is required.
Minimum Bachelor's Degree in Pharmacy required
Experience with laws of multiple states and knowledge of state and national issues and trends affecting pharmacy are required.
Ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Strong written, verbal and communication skills including project planning and execution.
Ability to work in a fast paced environment, skilled at multi-tasking, organized and the ability to engage others to problem solve.
Ability to manage a schedule to support the business needs, through meetings, conference calls and travel.
15.Ability to direct influence on projects, guide the divisions, risk taking and become a subject matter expert through research and gaining an understanding of each functional business area.

Nice To Haves

Minimum 2 years of recent experience as a District Pharmacy Manager or comparable experience within a chain drug company preferred
Comprehensive operational knowledge of pharmacy system(s) is beneficial
Functional experience with operations, merchandising, marketing, managed care and human resources is preferred, as is a comprehensive knowledge of pharmacy operations with a strong understanding of the financials.
A proven history of successful implementation of major initiatives, changes, processes.
A proven history of successful divisional relationship management at all levels.
A proven track record of successful pharmacy functional area relationship at all levels
A proven track record of pharmacy operational excellence.
Experience with pharmacy file buys preferred.

Responsibilities

Financial and Key Performance Indicator Management
Operations Communications
Operational Standards and Procedures
Operational Alignment
Analyzes and recaps comprehensive weekly pharmacy summary report of all operational metrics for pharmacy and company leadership teams
Tracks, analyzes, and recaps current execution on operational initiatives and metrics for VPs and other appropriate parties
Assembles period DPM scorecard detailing performance on all operational KPIs and SMART goals and communicates to DPMs, DPOs, and VPs
Works with VPs, DPOs, and DPMs to develop and execute programs to build the business and/or drive KPI focused initiatives
Facilitates the development and distribution of ad hoc reports and resources that are aimed to drive business growth and KPI initiatives
Reviews all period financial and KPI reports and works with DPMs to develop initiatives and plans to address opportunity areas
Ensures accurate reporting data is maintained and communicated timely to all pharmacy division and operating division stakeholders
Assists DPMs in the quarterly budgeting process by preparing budgeting templates based on the guidance from Pharmacy Finance
Assist DPMs in developing content for quarterly projection meetings
Partnering with the Communications Specialist, serves as communication gateway between store support center and DPOs, DPMs, and pharmacy teams by managing timelines, priorities, and messaging details
Serves as liaison between VPs, DPOs, DPMs, and store support center functional groups on all open issues, ongoing projects, and pharmacy level opportunities
Acts as liaison for information that flows across divisions as well within the pharmacy division, develops strong working relationships across functions and divisions, collaborates to share best practices and provide support
Ensures the quality of information, timeliness of information, best methods and resource management across divisions is clear, consistent and has received required approvals
Provides direct operations support for pharmacy teams, DPMs, and DPOs via email, phone calls, and conference calls
Triages and addresses non-operational questions and issues from pharmacy teams, DPMs, and DPOs to appropriate store support center functional groups and facilitates resolution
Organizes and coordinates regular meetings/conference calls with central Pharmacy Operations team
Provides VPs with regular updates regarding ongoing projects, current open issues, and future plans that will impact pharmacy teams
Partners with VPs and DPOs to coordinate and plan DPM conference calls
Coordinates and plans Pharmacy Operations All DPM Meetings including but not limited to logistics, meeting content, and inclusion of other store support center functional teams
Reviews pharmacy operating standards and procedures and develops operational tools to facilitate and improve execution
Identifies gaps/needs in existing standards and procedures and helps to revise existing processes, resources, and documents or develop new ones
Assures proper implementation of internal compliance controls in pharmacy departments
Assists in the planning and coordination of all standard and procedure implementations to the pharmacy teams
Ensure cross division collaboration to seek out, evaluate and implement new solutions, and processes or shares best practices
Oversees the consistent implementation of new ideas, programs, processes, and policies by building a collaborative team, working with the divisions and other functional teams
Stays abreast of new developments, regulatory changes by state, industry trends and competitive activity relevant to the pharmacy operations
Coordinates and monitors the Pharmacy Operations Focus process with the DPMs
Develops and communicates monthly DPM store visit form to target specific areas of opportunity and/or current issues
Assists in the determination of DPM operational focuses and development of associated SMART goals for the fiscal year to achieve business objectives
Coordinates and evaluates requests for capital expenditures
Represents Pharmacy Operations interests and provides operational insight during program and initiative development by other store support center functional teams
Plans and coordinates sales and promotional programs for pharmacy departments and ensures consistent execution
Ensures consistent pharmacy department maintenance procedures and appearance standards
Communicates with appropriate stakeholders status and progress through presentations, quarterly projection meetings, period reviews, written and verbal reports

Benefits

Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve

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