Sr Manager Patient Access Cancer Service Line

UVA Health System•Newcomb Hall, VA

About The Position

The Patient Access Manager for the Cancer Service Line is responsible for leading and overseeing all patient access functions from the time of referral intake through scheduling, registration, insurance verification, authorization, and financial clearance. This role ensures timely, accurate, and compassionate access to oncology services while supporting organizational goals related to patient experience, operational efficiency, quality, and revenue integrity. The Manager provides direct leadership to patient access staff, drives accountability, and leads change initiatives to continuously improve access processes across the cancer service line. The manager partners with clinical leaders, providers, and care teams to optimize patient flow and reduce barriers to care. Represents people leaders (hire/fire authority) with majority of time spent overseeing their area of responsibility. Achieve goals through direct and/or indirect reports. Manages a Department, Division or multiple Job Areas. Accountable for the performance and direction-setting of Department, Division or Job Areas. Develops solutions to complex, cross-functional problems that require the application of extensive experience-based subject matter knowledge. Requires the ability to influence others to accept practices and approaches.

Requirements

Master's degree required; a combination of relevant experience and education may be considered in lieu of degree requirement.
7+ years of relevant experience, to include 4+ years of formal management experience.
Strong communication and interpersonal skills, as well as the ability to balance many demands simultaneously.