Sr. Manager, Outbound Operations

McKesson • Clear Brook, VA

2d • Onsite

About The Position

We are seeking an experienced Senior Operations Manager – Outbound to lead large‑scale distribution center operations during evening and overnight shifts. In this role, you will be responsible for driving outbound performance, service excellence, cost efficiency, and team engagement in a high‑volume, automated warehouse environment. You will lead managers and frontline supervisors to ensure safe, accurate, and on‑time order fulfillment while supporting continuous improvement initiatives aligned to business objectives. This role is ideal for leaders with deep distribution or warehouse operations experience who thrive in fast‑paced, 24/7 environments and enjoy building high‑performing teams.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience
• Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience
• Experience leading outbound or warehouse operations in a high‑volume distribution center
• Proven success managing large, multi-shift teams (200+ employees preferred)
• Experience with automated warehouse systems, Labor Management Systems (LMS), and Warehouse Management Systems (WMS)
• Strong working knowledge of operational KPIs, Lean, Six Sigma, or continuous improvement methodologies
• Financial and data analysis skills, including labor forecasting and cost management
• Demonstrated ability to lead change, improve engagement, and develop future leaders
• Strong communication, problem‑solving, and decision‑making skills in fast‑paced environments

Responsibilities

• Lead outbound operations across multiple shifts in a high‑volume distribution center, with accountability for service levels, productivity, quality, and safety
• Manage, coach, and develop managers, supervisors, and frontline teams to achieve operational and engagement goals
• Drive performance against key operational metrics, including throughput, labor efficiency, cost, and customer service
• Partner with cross‑functional teams (transportation, inventory, engineering, safety, HR) to ensure seamless execution
• Lead continuous improvement initiatives focused on process optimization, automation effectiveness, and waste reduction
• Analyze operational and financial data to identify trends, risks, and opportunities for improvement
• Foster a safety‑first, inclusive, and accountable culture aligned with company values
• Support workforce planning, staffing strategies, and succession development
• Ensure compliance with safety, regulatory, and company policies in a 24/7 distribution environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees