Sr. Manager of Strategic Programs

Johnson & Johnson Innovative Medicine•Cincinnati, OH

1d•Hybrid

About The Position

Johnson & Johnson is recruiting for a Senior Manager of Strategic Programs to join our MedTech Surgery business located at our Raritan, NJ, or Cincinnati, OH site. #Li-Hybrid About Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting! Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Purpose: This role is part of the Key Account Management team reporting into the Sr. Director of Strategic Customer Programs. This is a strategic, insights-based commercial role that will translate complex customer needs into actionable, high-impact solutions. This role sits at the intersection of Marketing, Field-based Account Management and HEMA and will be responsible for uncovering deep account-level insights based on clinical, operational and economic needs. The Sr. Manager of Strategic Programs will then collaborate across the organization to create tailored solutions that help our hospital customers achieve better outcomes, more efficiency and reduce total cost of care.

Requirements

Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics, legal and compliance requirements
Experience in commercial functions such as Sales, Marketing, Contracting, HEMA and/or Professional Education
Experience working with or in health systems and deep understanding of health systems needs and challenges
Understanding a variety of business models and monetization strategy
Contracting experience with products and platforms, including pricing strategy, with the illustrated ability to think broadly and strategically, beyond individual platform
Experience influencing across multiple cross-functional partners with an enterprise mentality
Highly effective at communicating complex concepts
Ability to prioritize in a dynamic environment
A minimum of 8 years of relevant business experience (Sales/Marketing) is required
A minimum of 4 years of progressive marketing or sales experience is required.
A bachelor’s degree or equivalent is required.
6 years of healthcare experience with shown success
Excellent written and verbal communication skills are required.
Ability to navigate and achieve business impact across the organization is required
Leadership, strong communication, relationship development, collaboration, project management and organizational influence skills is required.

Nice To Haves

Proven success in process excellence (PMP preferred)
Shown knowledge of sales strategy, customer segmentation and value propositions is preferred
Experience in customer selling and interaction is preferred

Responsibilities

Identify and prioritize high-impact customer groups to optimize marketing efforts and resource allocation.
Use insights from market research, data analysis and field input to anticipate customer needs and adapt strategies accordingly.
Develop clear, differentiated, and compelling value propositions for key customer segments, emphasizing product benefits, clinical outcomes, and cost-effectiveness.
Customize messaging and solutions to address the unique challenges and goals of specific accounts and customer personas.
Work closely with US Marketing, HEMA and the Key Account team to ensure the value proposition aligns with product capabilities and market needs.
Design and implement strategic marketing plans tailored to key accounts, focusing on delivering measurable business growth.
Integrate multi-channel marketing approaches, including digital campaigns, educational events, and thought leadership initiatives.
Align marketing plans with sales goals, product launches, and organizational objectives.
Build and launch marketing tools and resources, such as customized presentations, case studies, QBRs and ROI analyses to support the Key Account field team.
Identify market research needs to understand industry trends, competitor activities, and customer dynamics.
Use market & competitive intelligence to refine segmentation strategies, improve marketing plans, and identify growth opportunities.
Identify and engage with critical professional societies (eg ACHE, Becker’s), and evaluate which societies to prioritize for in-person meetings and other engagements
Establish KPIs to track the success of marketing plans, including customer acquisition, retention, and account growth.

Benefits

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year

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