Sr. Manager of Operations

the Voith Group•Florence, MS

2d•Onsite

About The Position

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Voith Paper is hiring for: Sr. Manager of Operations Florence, MS Interested to learn about Voith? Check out our video " Voith careers " on YouTube. Why Join Voith This role offers the opportunity to make a significant impact on operational performance, employee development, customer satisfaction, and the long‑term success of a key manufacturing site. You will be part of a global organization with a strong commitment to innovation, sustainability, and people development. Position Overview The Senior Manager of Operations leads all aspects of the Florence, MS production facility, which employs approximately 52 team members and manufactures textile products essential to the Tissue and Towel sector of the paper industry. This role is accountable for achieving annual targets for safety, quality, efficiency, production, and profitability , while ensuring that a clear strategy and operational plan is developed, communicated, and effectively executed. The Senior Manager also leads and develops the site leadership team to drive consistent performance and continual improvement.

Requirements

Minimum of 5 years of leadership experience , including at least 1 year in operations management .
Bachelor's degree in a technical or business discipline required.
Strong knowledge of operational excellence, lean manufacturing, and continuous improvement practices.
Proficiency with MRP/ERP systems and data analytics tools, including JD Edwards, Power BI, and Pyramid BI.
Ability to extract, analyze, and interpret data to support decision‑making.
Proven ability to coach, mentor, and develop employees at all levels.
Demonstrated problem‑solving and project management capabilities.
Strong communication skills and customer‑service orientation.
High attention to detail and excellent people‑management abilities.
Ability to talk and hear in an industrial environment with moderate noise levels.
Frequent standing, walking, and sitting; occasional reaching, lifting, stooping, and crouching.
Visual requirements include close, distance, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to work full‑time onsite at the Florence, MS facility.
Occasional domestic and international travel required.

Nice To Haves

Familiarity with AI and low‑code technologies ; experience with tools such as MS Copilot, Power Apps, or MS Forms preferred.

Responsibilities

Leadership & Culture Provide clear direction aligned with site strategy, goals, and commitments, with a strong emphasis on safety, quality, and financial performance.
Foster a high‑performance, professional, collaborative, and inclusive work environment.
Drive employee engagement through transparent communication on business objectives, performance status, and individual impact.
Recognize and reward excellent performance while maintaining accountability for results.
Maintain and execute succession plans, including development actions for high‑potential employees and corrective actions for performance gaps.
Operational Excellence Ensure consistent achievement of safety, quality, production, and efficiency targets.
Identify and optimize the critical aspects of the operation through timely, data‑driven decision‑making.
Lead the development of documented solutions that address gaps in safety, quality, or financial performance.
Ensure standardized systems and continuous improvement practices (Lean, OE) are embedded across the operation.
Customer & Stakeholder Engagement Partner with Sales and Product Management to understand and meet customer expectations for delivery and quality.
Lead improvement projects at the site, including capital projects.
Strategic Communication & Performance Management Communicate regularly with employees and the leadership team regarding business results, performance levels, and operational priorities.
Promote clarity of expectations, alignment to goals, and understanding of performance drivers.