Sr Manager of Insurance/Risk and Environmental Compliance

San Francisco Goodwill • San Francisco, CA

135d • $120,000

About The Position

The Director of Risk, Insurance & Environmental Compliance is a strategic leader responsible for enterprise-wide risk management and insurance programs, with a strong focus on regulatory environmental compliance across Goodwill of Central and Northern Arizona (GCNA), Goodwill San Francisco Bay (GSFB), and Goodwill Industries of Monocacy Valley (GIMV). This role focuses on identifying and mitigating organizational risks, optimizing insurance coverage, overseeing claims management, and ensuring environmental regulatory compliance-particularly in California. The Director serves as a critical advisor to senior leadership on issues that impact organizational liability, business continuity, and environmental safety.

Requirements

• Bachelor's degree in Risk Management, Environmental Health & Safety, Business, or a related field required; Master's preferred.
• Relevant certifications strongly preferred (e.g., ARM, CRM, CSP, or CHMM).
• 5+ years of progressive leadership in risk management, insurance, and environmental compliance.
• Deep understanding of California-specific environmental regulations, including Cal/OSHA, DTSC, and CERS.
• Demonstrated experience managing insurance programs and negotiating with carriers and brokers.
• Experience interfacing with regulatory agencies and managing environmental audits and compliance reporting.
• Strong analytical and strategic thinking abilities; able to translate risk insights into actionable strategy.
• Excellent verbal and written communication skills with experience reporting to executive leadership.
• Proficiency with RMIS tools, claims tracking systems, and regulatory databases (e.g., CERS).
• High attention to detail, integrity, and the ability to handle sensitive information discreetly.

Responsibilities

• Lead the development and execution of a comprehensive risk management strategy across all regions.
• Identify organizational exposures and develop risk mitigation plans aligned with business operations and strategic goals.
• Manage all organizational insurance programs, including general liability, property, auto, cyber, and workers' compensation.
• Lead broker and carrier negotiations, policy renewals, and ensure adequate, cost-effective coverage.
• Oversee claims administration, tracking and analyzing loss data to identify trends and drive down loss ratios.
• Use Risk Management Information Systems (RMIS) to maintain risk-related data, reporting, and compliance documentation.
• Serve as the subject matter expert on environmental safety and compliance-particularly in California.
• Ensure compliance with applicable state and federal environmental laws and programs.
• Oversee facility reporting, inspections, permits, and documentation to maintain full environmental compliance.
• Liaise with regulatory agencies during audits, inspections, and required submissions.
• Lead the development and implementation of business continuity and emergency response plans.
• Oversee enterprise-wide preparedness for environmental incidents, hazardous materials events, and natural disasters.
• Conduct tabletop exercises and ensure leadership teams are trained on emergency protocols.
• Provide training and guidance on environmental regulations, insurance risk, and loss prevention strategies.
• Support internal teams in understanding environmental responsibilities and risk mitigation processes.
• Regularly communicate program updates, risk trends, and compliance issues to executive leadership.
• Partner with Legal, HR, Operations, and Facilities teams to align risk and compliance strategies with broader business objectives.
• Lead and develop a small cross-functional team supporting insurance, risk, and environmental compliance functions.
• Develop annual budgets and key performance metrics for risk and environmental areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Social Assistance
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees