Sr. Manager - North America Brand Communications and Public Affairs

Visa • Washington, DC

110d • $149,000 - $195,700 • Hybrid

About The Position

Visa is seeking a versatile, digital-first communications professional who excels at the intersection of strategy and execution. As a key member of the North America Communications & Public Affairs team, based in Washington DC or San Francisco, you'll play a pivotal role in advancing Visa's core narratives on small business empowerment, public policy advocacy, marquee sponsorship activations, client partnerships, and community impact initiatives. Acting as both strategic architect and hands-on executor, you'll use design integrated communications programs that connect and resonate with diverse audiences—from media outlets and Main Street entrepreneurs to policymakers and beyond. The ideal candidate is a proven communications strategist with an operational mindset, skilled leveraging the latest tools in AI and at transforming complex topics into compelling, accessible stories while establishing scalable systems and processes to amplify our team's impact. You'll thrive in crafting executive thought leadership, developing engaging digital content, and fostering cross-functional collaboration to deliver measurable results that drive Visa's mission forward. This role will empower you to influence how Visa communicates its most critical priorities, collaborating with senior leaders to elevate and safeguard our global brand while connecting the world through secure, innovative, and reliable payments.

Requirements

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.

Nice To Haves

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
• Bachelor's degree, preferably in communications, marketing, journalism, or a similar field.
• Experience in fintech, financial services, or another relevant area strongly preferred.
• Skilled at using latest AI and digital tools for all aspects of work.
• Excellent written, verbal, and presentation skills.
• Team oriented, collaborative and flexible.
• Exceptional project management skills with ability to manage multiple priorities simultaneously.
• Proven record of planning and managing cross functional efforts.
• Highly organized with operational mindset and keen ability to translate ideas into programs.
• Ability to adapt quickly to changing priorities and tight deadlines.
• An eagerness to accept feedback to learn and grow professionally.
• Interest in seeking and adopting current trends and best practices in employee communications.
• A self-starter and resourceful problem solver.
• Ability to manage by influence within a matrixed environment.

Responsibilities

• Lead the development and execution of integrated communications strategies that advance Visa's priorities in small business, sponsorships, client engagement, and community impact across North America.
• Translate complex business initiatives into clear, engaging narratives tailored for diverse audiences, including media, clients, policymakers, employees, and consumers.
• Create and manage content across multiple formats—such as news releases, communications plans, blog posts, social media copy, executive briefing materials, opinion pieces, video scripts, internal memos, and campaign recaps.
• Serve as a strategic partner to leaders across North America, operationalizing communications workflows and scaling storytelling efforts.
• Collaborate cross-functionally with teams in marketing, legal, government relations, product, and client services to align messaging and maximize collective impact.
• Develop relationships with key influencers and media focused on small business, technology, marketing, and sports marketing.
• Leverage Visa's premier sponsorship platforms to create local and national engagement opportunities.
• Identify operational efficiencies and implement scalable processes for campaign planning, content development, and performance measurement.
• Manage vendor relationships, budgets, and project timelines to ensure high-quality deliverables.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree