Senior Manager, North America Transportation

SharkNinja•Needham, MA

30d•Remote

About The Position

The Senior Manager, North America Transportation is responsible for leading SharkNinja's domestic transportation operations across direct-to-consumer (DTC) and business-to-business (B2B) outbound freight, as well as intra-network (warehouse-to-warehouse) transfers. This leader will own the strategy, execution, and optimization of transportation performance across parcel, LTL, TL, and intermodal modes-ensuring the best "order-to-porch" and "dock-to-door" performance at the lowest total cost. The role requires a strategic, data-driven thinker with deep operational expertise, strong carrier relationships, and proven success delivering service excellence at scale.

Requirements

Bachelor's degree in Supply Chain, Logistics, Business, or related field; MBA preferred.
8-10+ years of experience in domestic transportation management, ideally in consumer goods, retail, or eCommerce environments.
Proven leadership across both DTC parcel and B2B retail freight networks, including carrier management and cost/service optimization.
Expertise in LTL, TL, and parcel pricing structures, carrier negotiations, and freight audit processes.
Strong analytical skills with ability to turn complex data into actionable insights.
Experience with transportation management systems (TMS) and logistics visibility platforms.
Demonstrated success managing 3PLs and developing strategic carrier partnerships.
Excellent communication, negotiation, and stakeholder management skills.
High bias for action, with ability to thrive in a fast-paced, growth-oriented environment.

Responsibilities

Lead End-to-End Transportation Operations: Manage and optimize all North America outbound freight for both DTC and B2B customers, ensuring on-time, damage-free, and cost-effective delivery performance.
Drive DTC Parcel Excellence: Champion best-in-class order-to-porch delivery through parcel network optimization, last-mile carrier innovation, and proactive exception management.
Optimize B2B Retail Freight: Oversee full-truckload (TL), less-than-truckload (LTL), and intermodal freight to retail distribution centers. Partner with Order Management, Vendor Compliance, and Commercial to ensure high compliance with routing guides and OTIF (On-Time, In-Full) standards.
Intra-Warehouse Freight Coordination: Manage inter-facility transfers supporting balanced inventory, multi-node fulfillment, and network agility.
Carrier Strategy & Negotiation: Build and manage strategic carrier partnerships. Lead rate negotiations, bid events, and quarterly business reviews to drive continuous improvement in cost and performance.
Cost & Service Optimization: Utilize data and analytics to balance cost, speed, and reliability. Continuously refine mode mix, carrier allocation, and service levels to achieve lowest total landed cost.
Performance Management: Develop and own transportation KPIs, including on-time delivery, cost per unit shipped, carrier scorecards, and transit time metrics. Deliver monthly executive reporting with clear insights and actions.
Technology & Innovation: Partner with IT, 3PLs, and parcel providers to enhance efficiency with technology-driven solutions-including TMS functionality, freight visibility, yard/dock management, automation, and parcel optimization tools.
Cross-Functional Collaboration: Partner with Warehousing, Planning, Consumer Experience, Order Management and Commercial teams to align supply chain performance with business objectives and customer expectations.
Team Leadership: Build, coach, and inspire a high-performing transportation team. Foster a culture of accountability, collaboration, and continuous improvement.