Sr. Manager, Mutual Fund and ETF Strategic Relationship Management

Charles Schwab • San Francisco, CA

98d

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. Schwab's Wealth & Advice Solutions (WAS) organization offers industry-leading wealth management investment products and solutions to both retail and registered investment advisor (RIA) clients. Within WAS, the Senior Manager, Third-Party Asset Manager Centralized Relationship Management will be a part of the Investment Offers & Solutions (IOS) group's Mutual Fund and ETF platform relationship management team. Our mission is to provide a positive experience for Schwab clients that invest in these products. The Senior Manager, Third-Party Asset Manager Centralized Relationship Management will be responsible for managing initiatives for Schwab's Mutual Fund Marketplace (MFMP) which has over 17,000 mutual funds from over 600 mutual fund families.

Requirements

• Bachelor's degree and minimum of 5 years' relevant experience managing complex initiatives in the financial services industry.
• Mutual Fund and ETF industry experience.
• Experience negotiating / interacting with external and internal parties and the utilization of both assertiveness and diplomacy to reach favorable outcomes.
• Strong project management experience with cross-functional project management and relationship building skills; can work in both a strategic and executional capacity.

Nice To Haves

• Prior experience with wealth or asset management.
• Understanding of SQL and database management systems.
• Experience with Morningstar.
• Critical thinking skills to break down complex situations and pinpoint root causes with a focus on solutions to drive improvements.
• Demonstrated ability to zoom in to scrutinize specifics while also zooming out to understand how those details fit into broader goals.
• Possesses emotional intelligence and strong communication skills to build trust and align others with a vision or goal to gain buy-in.
• Highly resourceful, adaptable, and creative problem solver, who can thrive in a dynamic environment, solve issues with urgency as they arise, and drive progress in ambiguous situations.
• Strong communication skills: articulate, clear and compelling in speech and writing.
• Ability to tell stories with data and develop them into robust presentations.
• A positive attitude, enthusiasm, professionalism, and a strong work ethic.

Responsibilities

• Serve as the primary point of contact for most of Schwab's asset manager relationships on topics such as mutual fund availability, fund adds, fund maintenance and the utilization of Schwab systems to manage these changes.
• Act as business lead on negotiations of contract terms with asset managers.
• Partner with key stakeholders in Advisor and Investor Services, Retirement and Clearing enterprises to support requests and resolve issues related to the MFMP.

Benefits

• This role is also eligible for bonus or incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree