Sr Manager ML Data Operations, Apple Services Engineering

Apple • San Francisco, CA

2d

About The Position

At Apple, we don’t just build products — we build experiences fueled by
world-class data. The Human-centered AI team within Apple Services Engineering
is looking for a Senior Operations Leader to spearhead complex,
multi-stakeholder operations supporting data collection, curation, annotation,
and human evaluation efforts across Apple Music, App Store, TV+, Podcasts, and
Books.
In this role, you’ll own the operational strategy and day-to-day execution for
large-scale, multilingual data pipelines, working at the intersection of
engineering, privacy, legal, and vendor management. You will drive
cross-functional alignment, set clear goals and SLAs, and implement
best-in-class processes to deliver high-quality, responsible AI data at scale.

Requirements

• 7+ years of experience in data operations, program management, or vendor strategy, with at least 3+ years in a managerial role
• Proven track record leading large-scale, high-throughput data annotation/evaluation programs in AI/ML or media domains
• Proven experience in vendor management: contract negotiations, performance tracking, and conflict resolution
• Strong cross-functional leadership and stakeholder management across engineering, legal, procurement, and product teams
• Experience using dashboards, metrics, and reporting tools to drive operational excellence
• Comfortable working across ambiguous, fast-paced environments with changing priorities and requirements
• BS or MS degree in engineering, science or computer science or equivalent

Nice To Haves

• Familiarity with human-in-the-loop evaluation, data quality frameworks, and annotation tooling platforms
• Understanding of privacy, security, and compliance considerations in data sourcing and annotation workflows
• Experience with Apple media products or deep interest in music, entertainment, or digital content services
• Experience scaling operations across international vendors and multilingual projects

What This Job Offers

• Career Level: Manager
• Number of Employees: 5,001-10,000 employees