Sr. Manager, Mid-Market Sales

ServiceNow • Waltham, MA

284d

About The Position

ServiceNow is looking for a Senior Manager of Mid-Market Sales, responsible for managing a team of Mid-Market Account Executives. The Sr. Manager enables team performance by supporting and managing the team to achieve monthly, quarterly, and annual goals.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 5+ years of success as an individual contributor in sales or marketing or a business owner selling SaaS/PaaS products and services.
• 2+ years' experience leading a team in enterprise software sales sellers or equivalent.
• A firm understanding of Cloud computing, SaaS offerings, and software subscription business models.

Responsibilities

• Provide leadership to your team.
• Manage new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use.
• Manage quota achievement on a monthly, quarterly basis and annual basis.
• Align team activities with Marketing and Sales priorities.
• Participate in developing Marketing and Sales campaigns to achieve pipeline and goals.
• Prepare reports for Sr. Director, Mid-Market Sales.
• Ensure that territories are assigned in CRM system.
• Ensure accurate reporting of metrics with territories assigned in the CRM system.
• Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any underperformance.
• Provide input to senior leadership in the development and administration of incentive compensation programs.
• Maintain current knowledge on ServiceNow's offerings.
• Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies.
• Use resources and perform research to determine sales patterns and strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services