Sr. Manager, Medical Coding

WellSky•Bentonville, SC

About The Position

The Sr. Manager, Medical Coding is responsible for providing team oversight and client support for the growth and execution of medical coding services. The scope of this job includes prioritizing tasks and organizing schedules for a team of medical coding professionals, as well as acting as the point of contact for assigned clients to ensure client expectations and needs are met. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities Manage day-to-day operations of multiple teams, including ongoing monitoring of productivity, quality, and capacity to improve accuracy and compliance while ensuring deadlines are met. Shape communication with respective agencies and internal teams while monitoring volume changes, turnaround times, and client satisfaction. Strategize with the quality team to support ongoing quality programs, including internal and external audits, as well as identify trends and opportunities to implement and enhance training programs as needed. Manage services to ensure appropriate coding practices, regulatory, and contractual compliance while continuously monitoring staffing ratios to meet client timeline requirements. Provide relevant client metrics through accurate and up-to-date client dashboards. Determine resolution of complex issues with clients and internal teams. Perform other job duties as assigned. Required qualifications Bachelor’s degree or equivalent work experience At least 6-8 years relevant work experience At least 2-4 years relevant management work experience Preferred Qualifications Home Health Coding Experience Job Expectations Willing to work additional or irregular hours as needed Must work in accordance with applicable security policies and procedures to safeguard company and client information Must be able to sit and view a computer screen for extended periods of time WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical with Rx, dental, and vision benefits Mental Health support through EAP Generous paid time off, plus 13 paid holidays 100% vested 401(K) retirement plans Educational assistance up to $2500 per year WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.

Requirements

Bachelor’s degree or equivalent work experience
At least 6-8 years relevant work experience
At least 2-4 years relevant management work experience
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time

Nice To Haves

Home Health Coding Experience

Responsibilities

Manage day-to-day operations of multiple teams, including ongoing monitoring of productivity, quality, and capacity to improve accuracy and compliance while ensuring deadlines are met.
Shape communication with respective agencies and internal teams while monitoring volume changes, turnaround times, and client satisfaction.
Strategize with the quality team to support ongoing quality programs, including internal and external audits, as well as identify trends and opportunities to implement and enhance training programs as needed.
Manage services to ensure appropriate coding practices, regulatory, and contractual compliance while continuously monitoring staffing ratios to meet client timeline requirements.
Provide relevant client metrics through accurate and up-to-date client dashboards.
Determine resolution of complex issues with clients and internal teams.
Perform other job duties as assigned.