About The Position

The Legal Operations Senior Manager for Technology and Data Analytics will lead the development and execution of Truist Legal Department's technology and data analytics and reporting strategy. This role will manage the selection, implementation, integration, and ongoing management of legal technology solutions, and coordinate with Enterprise Technology to ensure compatibility and security of legal technology systems. The role will monitor emerging technology solutions, including the evolution of legal AI applications and advise on potential use cases for the Legal Department. The role will build a knowledge management system that streamlines knowledge sharing among legal professionals. The position will also manage the Data Analytics Team and develop industry-standard data analytics and reporting to support the Legal Department. The ideal candidate will have a background in legal operations, excellent organizational skills, and the ability to build and lead high-performing teams. Office centric role 4 days in office - position is not remote.

Requirements

  • Bachelor's degree or higher in Technology, Business Administration, or a related fields
  • 5+ years of experience in legal operations or working in corporate or law firm management role in the areas of technology and/or data analytics
  • Deep understanding existing and emerging technologies in the legal industry with a particular focus on Artificial Intelligence
  • Proven experience utilizing data analytics
  • Strong background with reporting tools such as Tableau, Power BI, Cognos and other reporting and data analytics applications
  • Demonstrated ability to successfully lead a team and develop high performing professionals
  • Strong organizational and project management skills, with the ability to manage multiple tasks and people simultaneously
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior legal professionals, senior executives, vendors, and other stakeholders
  • Proficient in understanding legal operations software, processes, and workflows
  • Ability to interact effectively with people at all organizational levels and build strong relationships with internal stakeholders
  • Executive presence and ability to serve as the primary Legal Department representative in cross-enterprise initiatives
  • Proficient in the use of Microsoft Office Suite
  • Strong analytical and critical thinking skills

Nice To Haves

  • MBA or JD
  • Background with Passport and NetDocuments

Responsibilities

  • Lead a team of highly qualified professionals to deliver best-in-class services and processes to the Legal Department in the areas of legal technology and data reporting and analytics.
  • Serve as a strategy leader for technology applications for the Legal Department and serve as a subject matter expert on emerging technologies in the Legal industry with a particular focus on use cases and issues related to Artificial Intelligence.
  • Build a knowledge management platform that connects functions, people, and information across the Legal Department.
  • Manage the Legal Department's Data, Reporting, and Analytics team, developing high quality legal expense and matter reporting, dashboards, and data analytics relevant to the Legal Department.
  • Identify opportunities for cost savings and efficiency improvements within the Legal Department through technology solutions.
  • Develop and implement programs and provide support for key initiatives using technology to improve the efficiency and effectiveness of the Legal Department.
  • Collaborate with other Truist teams in areas such as Risk, Compliance, Policy, Change Management and Finance on technology initiatives.
  • Serve as the primary point of contact with Enterprise Technology team.
  • Provide effective oversight and direction to the team and manage key projects.
  • Lead and mentor a team of legal operations professionals, fostering a culture of continuous improvement and professional development.

Benefits

  • Medical, dental, vision, life insurance
  • Disability insurance
  • Accidental death and dismemberment insurance
  • Tax-preferred savings accounts
  • 401k plan
  • No less than 10 days of vacation during the first year of employment
  • 10 sick days
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Credit Intermediation and Related Activities

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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