Sr. Manager, Learning Strategy

CVS Health • Plantation, FL

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Senior Manager, Program Strategy, you are a forward-thinking people leader responsible for driving exceptional learning outcomes across the CVS Health enterprise. You will lead a diverse team of individual contributors, ensuring high-quality, consultative work across a complex portfolio of curriculums. Your focus will span the full learning lifecycle—strategy, design, development, and maintenance—leveraging advanced data analytics and project management to deliver measurable impact on business performance. In this role, you will: • Lead People, Projects, and Strategy: Provide vision, coaching, and direction to your team, cultivating high performance and professional growth. Champion modern, tech-enabled learning practices and a culture of continuous improvement. • Deliver Enterprise Impact: Partner cross-functionally with Learning Delivery, Business Operations, and senior leaders (up to VP level) to ensure training aligns to evolving business needs and drives positive, quantifiable outcomes. • Drive Data-Driven Decisions: Rigorously analyze and communicate training effectiveness and ROI, using mature analytics and data storytelling to shape strategy and influence decision-making at the highest levels. • Foster Strong Stakeholder Relationships: Act as a consultative partner, proactively identifying opportunities for learning interventions and collaborating to solve complex business challenges. Success in this role means scaling a future-forward, agile learning organization—delivering measurable results, fostering innovation, and influencing business outcomes across the enterprise.

Requirements

• At least 7 years of experience in instructional design, learning strategy, or program management
• 5+ years of people leadership experience, preferably in matrixed or enterprise environments
• Demonstrated expertise in project management and analytics (e.g., QuickBase, Tableau, or similar tools)
• Proven ability to drive learning solutions that achieve measurable business results
• Strong facilitation, communication, and data storytelling skills for executive audiences
• Track record of effective cross-functional collaboration and stakeholder management

Nice To Haves

• Experience partnering with VP-level or above in large, complex organizations
• Master’s degree in HR, Learning, Business, or related field
• PMP, Six Sigma, or equivalent certification
• Thought leadership in technology-enabled learning, agile transformation, or change management
• Prior experience in healthcare, compliance, or regulated industries

Responsibilities

• Lead People, Projects, and Strategy: Provide vision, coaching, and direction to your team, cultivating high performance and professional growth. Champion modern, tech-enabled learning practices and a culture of continuous improvement.
• Deliver Enterprise Impact: Partner cross-functionally with Learning Delivery, Business Operations, and senior leaders (up to VP level) to ensure training aligns to evolving business needs and drives positive, quantifiable outcomes.
• Drive Data-Driven Decisions: Rigorously analyze and communicate training effectiveness and ROI, using mature analytics and data storytelling to shape strategy and influence decision-making at the highest levels.
• Foster Strong Stakeholder Relationships: Act as a consultative partner, proactively identifying opportunities for learning interventions and collaborating to solve complex business challenges.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager