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Leidos QTC Health Services is seeking a dedicated IT Infrastructure Sr. Manager responsible for overseeing the implementation of infrastructure technology focusing on innovation and transformation of IT services. This position will report to the Sr. Director of Engineering & Innovation. As an IT Infrastructure Sr. Manager, you will play a crucial role in improving and innovating the delivery of IT services within the organization. Your primary focus will be in leading a team of engineers in delivering new and transformative services, processes, and tools to enable the next generation of digital capabilities. This role will be a combination of technical hands-on and managing a small but growing team of Infrastructure Engineers. The role will be considered a driver of technology and forward thinking. This is a remote role with preference to candidates residing in CST or EST time zones. In this role, you will lead a team of engineers in implementation and continuous improvement of IT services and relevant technologies and methodologies. You will foster a collaborative work environment, promoting open communication, accountability, and continuous improvement. You will drive team success through effective resource allocation, workload prioritization, and conflict resolution. Additionally, you will develop and implement performance management processes, providing regular feedback and support for professional growth. Collaborating with cross-functional teams to understand business requirements and develop innovative IT solutions will be a key part of your responsibilities. You will evaluate the feasibility and potential impact of proposed innovations, considering factors such as cost, scalability, and risk. Furthermore, you will identify opportunities for process improvement and optimization in IT service delivery, initiate and drive proof-of-concept projects to demonstrate the value and feasibility of innovative ideas, and guide approved projects from proof-of-concept phase to final production implementation. You will also lead and collaborate with internal cross-functional teams in delivering innovative or service-enhancing technologies, and collaborate with external partners and vendors to leverage external expertise and resources as needed to augment internal capabilities. Measuring and analyzing the success of innovation initiatives, collecting feedback, and iterating through the process as necessary to foster continuous improvement will be essential. Lastly, you will provide technical guidance and mentorship to direct reports and colleagues on innovative approaches and best practices, maintaining a ‘think outside of the box' mindset to bring innovation and transformation for on-premise and cloud workloads and infrastructure as a whole.
