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An exciting opportunity has arisen for a Sr. IT Services Manager to become part of our existing Global Services Management team. We are looking for an experienced, dynamic & confident IT Services Manager who thrives in the fast-paced world of IT, who wants to take the ownership & accountability of solving technical challenges. Eager to supervise and coordinate incident management, utilize knowledge accumulated from partnering with Service Management team. The role will be in-office, and can be based out of our Menlo Park or Durham locations, and reports directly to the Global Director of IT Services, AV & Services Desk. The Successful Candidate will be responsible for leading a team of employees who are based throughout Genesys offices in North America and LATAM.
