Sr. Manager - Health & Benefits Consulting

Marsh McLennan • Norwalk, CT

243d

About The Position

Mercer is recruiting for a Senior Consultant - MercerWell. At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees — whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allows us to see client's current and future needs through a lens of innovation and impact and every idea and solution we offer. This is an exciting opportunity to join our dynamic and growing MercerWell Practice, which is part of our Health & Benefits (H&B) line of business. In this role you will have the opportunity to lead consulting engagements, typically our more sophisticated and complex clients with 5,000+ employees. As the lead MercerWell consultant on the client team, you will play a lead role in the development and execution of our clients' population health management strategy. You will manage engagements which include marketplace overviews; strategic planning, procuring, developing and implementing solutions; managing solutions; and data analytics for monitoring the impact of solutions. Additionally, you will also have responsibility for driving sales of such engagements.

Requirements

• BA/BS, or advanced degree, psychology, social work, public health or related field preferred
• 10+ years' experience in identifying, designing, recommending and implementing efficient, innovative business solutions to employers' complex population health management challenges
• Extensive knowledge of the global population health and behavioral health marketplace
• Ability to prioritize and handle multiple tasks in a demanding work environment and to work independently and on a team
• Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully
• Superior business acumen, analytical, strategic planning, oral and written communication, interpersonal and listening skills
• Excellent organizational and project management skills
• Proven management skills in leading large, complex projects
• Knowledge of MS Office Tools (Excel, PowerPoint)

Responsibilities

• Understand the population health management marketplace, with the ability to effectively communicate Mercer's position on latest industry trends to clients
• Develop and create demand for new products/services in the marketplace
• Develop and maintain a working knowledge of carrier and vendor capabilities across sectors that impact our clients to best align those resources to client needs
• Leverage Mercer's size and reputation to negotiate highly competitive fees and solution options from carriers and vendors
• Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, procurements, implementations, and ongoing monitoring
• Determine the full scope of services provided to the client and sets roles/responsibilities within the client team
• Utilize appropriate Mercer tools in the development and execution of client strategy
• Draw upon Mercer's multi-disciplinary team of consultants to bring the resource(s) forward to clients (e.g., communications, compliance, etc.)
• Manage support staff which is contingent upon the size and complexity of the engagement as well as revenue of the account and oversee the execution of deliverables
• Delegate effectively to provide developmental opportunities to team members including providing ongoing feedback, mentoring and coaching
• Accountable for revenue/profitability for client projects
• Monitor & measure the success of projects in terms of scope, budget, timeliness and client satisfaction
• Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients
• Lead and participate in new business opportunities with sales channel partners
• Cross-sell other Mercer and Marsh McLennan products and services to clients
• Provide administrative and operational support to Mercer products (e.g., Mercer Health Advantage, etc.)
• Incorporate compliance and professional standards into all work processes, including peer review and maintaining required licensure

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree