Sr. Manager, Head of Sustain – MONARCH Program Execution

Johnson & Johnson Innovative Medicine•Santa Clara, CA

10d•Onsite

About The Position

Johnson & Johnson MedTech, is recruiting for a Sr. Manager, Head of Sustain – MONARCH Program Execution within the Robotics & Digital Solutions organization. This position will be based in Santa Clara, CA. At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology. We harness our deep expertise in surgery, orthopedics, vision and interventional solutions to design healthcare solutions that are smarter, less invasive and more personalized. The MedTech Surgery organization was recently established to combine our market-leading surgical portfolio with the Robotics & Digital Solutions portfolio. This role serves as a key partner to the cross‑functional MONARCH Leadership Team, ensuring alignment, accountability, and focus needed for the effective execution of critical sustain programs across the MONARCH portfolio. The role reports to the Sr. Director Program Execution, MONARCH. The Sr. Manager, Head of Sustain – MONARCH Program Execution will manage a team of program and project managers responsible for planning and driving sustain initiatives across the MONARCH organization in alignment with committed scope, timeline, quality, and budget. This role requires strong collaboration and partnership with R&D, Systems Engineering, Software, Global Strategic Marketing (GSM), Regulatory Affairs, Supply Chain, Quality, Finance, Manufacturing, and Service.

Requirements

6+ years of proven industry experience required.
Bachelor’s/undergraduate degree in Engineering or related technical field required.
4+ years of direct or indirect program/project management experience required.
4+ years of people management experience (inclusive of direct/indirect reports) required.
Proven success shaping and influencing to drive strategic execution and operational excellence required.
Proven success managing ambiguity and effective management of key issues and risks required.
Experience with using and/or administering project management software required.
Experience in both agile SW and HW product development required.
Experience in highly regulated industry required.

Nice To Haves

Strong technical expertise and business insight within the areas of Strategy, R&D, Supply Chain and Program Management highly preferred.
PMP Certification highly desirable.
An advanced Degree or equivalent experience is highly desirable.
Medical device experience with Class II, III in capital equipment development preferred.
Prior experience leading project/program teams preferred.

Responsibilities

Own end‑to‑end execution of all MONARCH sustain programs across the capital system, instruments, and accessories, including lifecycle management, hardware and software updates, field issue remediation, obsolescence management, and cost optimization.
Lead sustain program planning and execution, ensuring delivery to committed scope, schedule, quality, and budget through proactive tracking, acceleration, risk identification, and mitigation.
Provide governance and executive decision support, including development and execution of management reviews, scenario planning, trade‑off analysis, and clear recommendations to enable timely leadership decisions.
Build, lead, and develop a high‑performing team of program and project managers, establishing clear priorities, accountability, and disciplined execution across sustain initiatives.
Provide technical and systems‑level leadership for sustain efforts, ensuring high‑quality problem definition, root cause analysis, and technically sound corrective and preventive actions across electro‑mechanical systems, electronics, embedded software, system/application software, instruments, and accessories.
Support post‑market quality processes, partnering with Quality and Regulatory Affairs to address complaints, field issues, and CAPA activities, ensuring timely execution of corrective actions and sustained reduction of field risk.
Partner cross- functionally to drive effective sustainment and resolution of complex hardware‑software and system‑instrument integration issues impacting field performance.
Drive operational excellence and cross‑functional alignment, defining and managing sustain execution metrics and collaborating with Manufacturing, Supply Chain, Finance, Quality, Regulatory, and enterprise partners to ensure compliant, durable, and scalable sustain solutions.

Benefits

At Johnson & Johnson, we offer a variety of outstanding health and financial benefits, including competitive compensation, 401k, pension, medical, dental, and vision insurance, exercise reimbursement, flexible time off, paid volunteer and parental leave, and more!
employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year