Sr. Manager, Hardware Debug/Data Center Rack Solution (27404)

Super Micro Computer, Inc. • San Jose, CA

54d • $155,000 - $179,000 • Onsite

About The Position

Supermicro Computer is looking for experienced Sr. Manager, Hardware Debug in the Rack solutions team located at our HQ in San Jose, CA.

Requirements

• Bachelor or Master degree in Electrical Engineering, Computer Engineering or equivalent
• 12+ years of experience in server HW debugging
• Hardware Expertise: In-depth knowledge of server hardware components, architectures (like x86, ARM, Nvidia and AMD GPUs), and technologies
• Troubleshooting & Problem Solving: Possessing strong analytical and problem-solving skills to diagnose and resolve hardware-related issues efficiently
• Diagnostic Tools Proficiency, familiar with Nvidia DCGM and Field Diagnostics is a plus
• Scripting Skills: Proficiency in scripting languages like Python and Bash for automating tasks and streamlining workflows
• Circuit Design & Analysis: Understanding of analog and digital circuit design principles
• Networking & Security Concepts: Familiarity with network infrastructure, protocols, and security best practices for server environments
• Communication & Collaboration: Effectively communicating technical information with diverse teams and individuals
• Attention to Detail: Ensuring precision and accuracy in troubleshooting and repair processes
• Adaptability & Continuous Learning: Staying updated with emerging technologies and adapting to new challenges in the field

Responsibilities

• Responsible for building and managing a new system debugging engineering team focusing on GPU based systems and clusters
• Responsible for troubleshooting and debugging system HW and finding root causes after L10 and L11 testing
• Work with production closely to solve system HW problems and improve build quality
• Provide engineering support at customer data center and solve system HW problems in deployments
• Develop efficient system troubleshooting methodologies and create related SOPs
• Provide training to production team and onsite deployment team
• Work with R&D team, system lab, product managers and testing engineers to improve overall product quality
• Work with customers and suppliers to solve system HW problems

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 5,001-10,000 employees