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In this position, the Sr. Manager will lead and coach a team of managers responsible for ensuring T-Mobile meets all commitments and requirements during the implementation process. Owning the vision and strategy for this national team while supporting our sales leaders, employees, and high-value TFB customers, Sr. Manager will be innately customer focused and able to balance competing trade-offs between customer experience and operational complexity. Sr. Manager will also be an intrapreneur within Implementation Management, challenging the status quo to drive improvement within the organization and TFB.