Sr. Manager, Global Card Benefits
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About The Position
As Sr. Manager Global Card Benefits, you will support the integration and optimization of card benefits content with a focus on developing and implementing the digital content roadmap and deepening engagement with benefits. You will also lead efforts to layer key Visa capabilities onto the benefit UX to deepen differentiation. As we work to optimize benefit spend, you will participate in the benefit performance evaluation process and help ensure we are assessing benefits across appropriate dimensions and then make recommendations to help us identify highest value opportunities to expand benefit from one region to others, and where to make strategic adjustments. You will help lead 'lift and shift' efforts, to expand top performing benefits across the globe, including contracting, operational readiness, and supporting marketing communications. You will curate digital content leveraging key assets to deliver an engaging and differentiated roadmap. In some cases, we will elect to pilot a benefit in a specific region – in these cases you will participate to help ensure strong connective tissue throughout the vetting, design, and launch (e.g. value prop, operational design, and contracting) to maintain alignment with global best practices. You will serve as the relationship manager to key global Visa's benefit providers and key internal business and technology partners, including Visa Legal, Sourcing, Finance, Marketing, and the various technology platforms that enable distribution and key functionality for the benefits content. Thus, the role requires a high degree of cross-functional collaboration and engagement. This position will report to the Head of Global Card Benefits, with exposure to key leaders across the Visa organization. You will be responsible for program dashboards, global QBRs, and participating in the benefits governance board, helping to provide foundational information, insights, and key activity updates with respect to the benefits and partners you work with. You will help elevate the benefits provider voice in the benefits supplier QBRs. You will work closely with the Regional Benefits Leads to help ensure alignment across the parties and ensure key benefit content and information meets the needs of the regions.
