Sr. Manager, Fraud Consulting - Visa Consulting & Analytics

Visa • Austin, TX

7d • Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including issuers, merchants, acquirers, processors and fintechs. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Risk Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

You will join our risk consulting team and play a role in delivering and implementing high impact projects and solutions with issuers, merchants, acquirers, processors and fintechs. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Most engagements are focused on developing strategies for our clients e.g. market penetration strategies, profitability analysis, segmentation, growth, product development, program launch, customer acquisition, customer life cycle optimization, retention & enhancements .

Requirements

• 8 years of work experience with a Bachelors Degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Exposure to key payment fraud topics such as: Card Present/Card Not Present fraud risks Industry leading fraud platforms, tools, and scores Fraud strategy design and development
• Experience working with senior client stakeholders while supporting multiple client engagements simultaneously. Proven experience in distilling complex analysis into actionable client recommendations to both functional leaders and client executives.
• Ability to support sales & client discovery sessions to articulate project mechanics, develop engagement pricing, and support the team’s business development initiatives.
• Ability to work collaboratively with account executives, client leads, and other internal SMEs to enable client success.
• Relevant experience at US Financial Institution or other payments ecosystem participant
• Strong analytical/quantitative background
• Self-motivated, results-oriented
• Curious and up to date with the latest fraud trends
• Excellent communication, story-telling and presentation skills
• Team player

Nice To Haves

• 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, and card issuing experience
• Relevant experience at a large consulting firm
• Payments experience at a merchant, payment facilitator, global service provider, or processor
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Technology mindset, up-to-date with digital trends and applications

Responsibilities

• In partnership with the VCA team, lead fraud-related client workstreams on client consulting engagements related to authorizations and fraud.
• Conduct analysis, prepare reports (e.g., client benchmarking, industry trends), and collaborate cross-functionally with members of the Visa Risk and VCA teams to enable holistic fraud insights for client engagements
• Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
• Analyze existing fraud reports prepared by Visa to identify incremental areas of analysis and opportunity for client engagements
• Partner with analytics teams to create reports, dashboards, and analytical frameworks to enable client success
• Support business development by preparing discussion materials, opportunity sizing, and compiling suites of Visa capabilities to address customer needs
• Maintain high level of billability on client engagements consistent with management expectation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees