DaVita Kidney Care-posted 4 months ago
$100,000 - $147,000/Yr
Full-time • Senior
5,001-10,000 employees

Forge is DaVita’s design and innovation partner for how the Village operates - focused on transforming how we manage, prioritize, and execute work across the enterprise. Forge Senior Managers lead enterprise-critical system design across DaVita’s field operations. This role drives large-scale, cross-functional transformation efforts from ambiguity to impact - translating complexity into structured solutions that deliver results at scale. Senior Managers serve as end-to-end system owners and delivery leads. They shape strategy, orchestrate cross-functional execution, coach teammates, and serve as key thought partners to senior leaders. Their work unlocks clarity, accelerates behavior change, and powers the rhythms that help the Village run better.

  • Define and evolve operating models (roles, rhythms, rules, metrics) across core business systems.
  • Identify structural gaps and latent opportunity through system mapping and behavioral insight.
  • Lead DUFV framing, assumption validation, and MVP design to guide confident learning and scale.
  • Lead multi-lane initiatives from discovery through scale, ensuring strategic alignment and delivery discipline.
  • Anticipate and resolve blockers across teams, systems, and stakeholders with urgency and creativity.
  • Balance rigor and speed, making high-quality decisions even under resource constraints or ambiguity.
  • Drive insight synthesis across discovery, pilots, and adoption data—integrating qualitative, quantitative, and contextual signals.
  • Translate analysis into business cases, investment logic, and enterprise tradeoffs.
  • Frame strategic decisions by weighing cost, value, risk, and long-term system impact.
  • Navigate cross-functional dynamics to align executive sponsors, field leaders, and delivery partners.
  • Frame and facilitate complex decisions—clarifying tradeoffs, surfacing risks, and guiding action.
  • Own senior relationships and influence strategy to ensure shared purpose and adoption success.
  • Craft compelling narratives that connect insight to action across varied stakeholder groups.
  • Build executive-ready materials (memos, decks, briefings) that drive alignment and momentum.
  • Coach team members on structure, clarity, and tone to elevate team-wide communication quality.
  • Mentor analysts, managers, and peers—stretching team capability through feedback and opportunity.
  • Model Forge cultural values: humility, urgency, learning velocity, excellence, and trust.
  • Contribute to internal systems for performance, feedback, and team cohesion across sub-teams.
  • 6–10+ years of progressive experience in consulting, strategy, product, or operational transformation.
  • Proven success leading multi-track, multi-stakeholder system design or transformation initiatives.
  • Deep experience in ambiguous problem framing, structured testing, and strategic delivery.
  • Strong communication and influence skills; able to synthesize complex insight into clear, actionable guidance.
  • Experience coaching others and building inclusive, growth-oriented teams.
  • Advanced degree preferred (MBA, MHA, MPH, etc.); healthcare or service operations experience a plus.
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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