Sr. Manager, Event Security & Safety

The Pokémon Company International•Bellevue, WA

5h•$154,000 - $232,000•Hybrid

About The Position

The Sr. Manager, Event Security & Safety is a senior event leader responsible for defining our ongoing and future event security and safety strategy. This position will be accountable for security and safety deliverables for TPCi events globally, leading and working with cross-functional teams and external partners across several markets to achieve both program and project goals. This role is a traveling role (both domestic and international; 20% of time), with this position serving as security lead for our largest, highest impact events.

Requirements

Ten+ (10+) years of relevant professional experience or a demonstrated equivalent level of expertise, plus five+ (5+) years of people management experience.
Bachelor's degree or Master’s Degree in a related field or a demonstrated equivalent level of applicable experience.
Proven track record of leading event security teams, delivering security and safety operations for a portfolio of large shows, preferably with global scale
Travel ~20% of time is required, including 4 times per year (1 week+ each) for our International & World Championships, as well as travel for ad hoc site visits and other security assessment needs
Ability to travel internationally for fixed event dates including to Canada, Europe, Latin America, and Asia Pacific.
Ability to provide on-site event support that requires standing or walking for the duration of the conventions, which can be multiple days.
Security & Safety Expertise
Threat analysis and monitoring
Incident/crisis management and emergency response
Crowd control and egress management
Asset protection
Vendor management
Project and operations management including global/project budget management
Executive, VIP, and high-profile individual protection
Government agency integration including international (law enforcement, intelligence, EMS)
Security equipment and technology platforms (detection, scanning, communications, training, and reporting)
Data privacy/security
Leadership & Communication
Exceptional ability to lead direct and cross-functional team(s) and influence event planning and strategy
Ability to communicate concepts clearly, creating presentations to senior / executive leadership for buy in and alignment on long term goals, budget, and team structure
Skilled at internal stakeholder management and translating security and safety requests into scalable operations that fit the business needs; not over resourcing or under resourcing but providing the informed appropriate level of support
Mindset
Ability to multitask and proactively manage assigned programs and events with minimal supervision
Able to work under pressure and under challenging timelines
Team player with ability to work with various groups across the organization
Attention to details, and ability to multitask between different projects
Passion for continuous improvement; celebrating wins but always seeking to understand what could be made better

Nice To Haves

Experience with esport/sport circuits focused on delivering large rotating city-based events with diverse customer base (F1, PGA / LPGA, ATP/WTA, Olympic qualification, etc.)
Knowledge of Pokémon including playing the games or participating in events
Knowledge of events with significant family or kid presence
Proven experience developing support for unique high-profile individuals not fitting the typical executive/VIP mold, such as influencers or high-profile athletes

Responsibilities

Strategic Planning & Vision
Define and maintain security & safety roadmap for events programs across North America, Europe, Latin America, and Oceania as well as the World Championships which may occur in any market including Asia
Ensure alignment with business objectives, scalability, and long-term event growth plans
Drive evolution of our events security, defining and establishing future team, processes, and on-site operations
Provide architecture for internal team and external vendor support for scale, defining clear areas of responsibility and accountability
Evaluate internal and on-site security processes for opportunities to scale or adjust with latest technology
Event Leadership & Team Management
Lead and mentor a growing team of security professionals
Develop training, support documents, and processes
Provide mentorship, performance management, and career development support
Foster a culture of excellence, innovation, and accountability
Serve as escalation point for event related security and safety decisions
Provide active onsite leadership at largest consumer shows (10k-50k+ attendees) providing direction to internal team, government agencies, vendors, and supporting cross functional stakeholders in their security & safety needs
Cross-Functional Collaboration & Delivery
Partner with event and championships teams including operations, production, programming, and the program managers to ensure security needs are met and executed across portfolio of events, supporting both players and general event attendees
Partner with cross functional teams including Pokémon Center (in person retail), presidents office (VIP), and marketing (influencers) to plan future support and ensure security and safety needs are being met and supported
Develop and align security plans and support with internal teams including legal, policy, and technology
Troubleshooting & Optimization
Identify and resolve operational and performance bottlenecks ensuring smooth incident response and attendee experience at all security and safety touchpoints
Oversee development of reports on the security of events and provide regular reporting on events for different audiences
Develop and use analysis and data insights to drive continuous improvement
Form and lead strike team to respond to significant real time issues