Sr. Manager Energy Efficiency Operations

New Jersey Resources • Wall Township, NJ

15h • Hybrid

About The Position

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.
New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Senior Manager Energy Efficiency Operations to oversee key operational functions of NJNG energy efficiency programs including both SAVEGREEN and Comfort Partners to ensure NJNG is on track to meet Clean Energy Act mandates and internal targets. The position will oversee and provide strategic direction for multiple teams including functions such as program delivery, back-office operations, reporting, collections, customer and contractor engagement, and systems. Play a leadership role in joint utility program coordination efforts. Supports leadership in identifying potential emerging market opportunities and business threats, as well as developing novel strategic solutions to enhance and expand SAVEGREEN offerings. Provide oversight, coordination and technical guidance to NJNG team members and in response to inquiries from the Board of Public Utilities. Participate in industry and company strategic discussions regarding the long-term role of natural gas, including advising and supporting key national organizations.

Requirements

• Bachelor’s degree in relevant field is required
• 7 years of experience in administration of energy efficiency programs is required
• 5 years of supervisory experience is required
• 7 years of regulatory experience interacting with state energy regulators is preferred
• Strong leadership skills overseeing a large organization
• Excellent organizational and time management skills
• Working knowledge of computer-based software applications including but not limited to Microsoft Suite (Word, Access, PowerPoint, Excel, Outlook)
• Strong oral communication skills and customer service experience
• Availability for work related travel
• Knowledge of building science, mechanical systems

Responsibilities

• Lead the implementation of the SAVEGREEN and Comfort Partners energy efficiency programs, $150+ million annual budget and an organization of approximately 45 employees.
• Oversee delivery of energy efficiency programs that will deliver customer energy savings in compliance with the Clean Energy Act Targets. Lead team to provide technical guidance on policies, targets and programs to help shape State policy over energy efficiency and help to build coalitions to support programs that achieve desired outcomes.
• Direct key operational functions performed by multiple teams including program delivery, back-office operations, reporting, collections, customer and contractor engagement, workforce development, community-based organization outreach, and systems. Provide leadership to diverse teams with a focus on investment budgets, energy savings targets, Quantifiable Performance Indicators (QPIs), key operational metrics, and controls.
• Lead and support the coordination of NJNG’s energy efficiency programs with other New Jersey utilities.
• Ensure SAVEGREEN is properly recording all required information and key insights through the Program Management Software System, the Statewide Coordinator System, and related internal systems to support properly processing customer incentives, to meet financial reporting requirements and to support Evaluation, Measurement and Verification activities.
• Lead the team to execute forecasting and budgeting for existing and potential programs.
• Lead transformational efforts department-wide to improve efficiency, program delivery, and team including streamlining work procedures, and IT projects.
• Participate in national organizations like Energy Solutions Center, Consortium for Energy Efficiency, and American Gas Association, to champion NJNG positions and ensure NJNG is aware of advances in technology and new program approaches.
• Partner with NJNG’s Office of Innovation to evaluate and deploy new technologies. Responsible for determining implementation plans and forecasts for new technologies through SAVEGREEN.
• Oversee management of contractual relationships and deliverables with vendors and program implementers supporting our programs.

Benefits

• Medical insurance coverage from day 1
• 401k vesting immediate
• Employee insurance and medical plans, including prescription, vision and dental benefits.
• 401(k) program with generous company match.
• Company stock purchase plan.
• Wellness programs, including free on and off-site fitness centers.
• Employee Assistance Program (EAP).
• Tuition reimbursement program.
• Paid time off including paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager