Sr. Manager - Digital Operations

GE Aerospace • Springdale, OH

23h

About The Position

Digital Technology Site Leader for GE Aerospace's Repair shops (ACSC & STAC) in Springdale, OH. This leader will be responsible for overseeing shop cyber security, compliance, operations, and program execution, while supporting the deployment of new technologies. This role will have direct reports and will be partnering with the ATMRO-Repair organization to drive continuous improvement within the SQDC framework. This position oversees digital technology operations & management across 4 repair shops, supporting 500+ employees, and responsible for performance & availability of IT infrastructure & applications, as well as partner with the business enabling process transformation.

Requirements

• Bachelor’s degree from accredited university or college with minimum of 6 years of professional experience OR Associates degree with minimum of 9 years of professional experience OR High School Diploma with minimum of 11 years of professional experience
• Minimum 3 years of professional experience with current Information Technologies and their influence on business functions.
• Strong knowledge of digital tools, systems, and technologies relevant to manufacturing or aerospace industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Note: Military experience is equivalent to professional experience
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Nice To Haves

• Experience working IT in a manufacturing environment
• Experienced in design, performance, availability and scalability of the infrastructure
• Knowledge & experience managing ERP and manufacturing execution systems (MES).
• Demonstrated ability to integrate with manufacturing technologies
• Demonstrated understanding of Lean concepts. Experience with lean manufacturing principles and methodologies (e.g., Kaizen, Standard Work, Hoshin Kanri).
• Demonstrated ability to manage team/product operations within own budget
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Customer Mindset – manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint
• Focused Leadership - Drives execution of goals by influencing and energizing the team toward shared vision and purpose. Encourages a mindset of purpose, tenacity, and grit. Influences and energizes team toward goal of working with speed and adaptability.
• Results-Driven Leadership - Maintains commitment to process improvement related to key metrics. Understands where help is needed and dedicates key team members to drive business outcomes. Invests in talent, building capabilities in the team that will enable them to deliver for organization’s future challenges. Continuously driving towards actionable team objectives.
• Problem Solving - Identifies future roadblocks and promotes data-based problem solving. Assesses & prioritizes problems in relation to organizational goals. Coordinates team's work and performance with broader organizational objectives and manages conflicts between them. Advises others in how to solve difficult problems.

Responsibilities

• Responsible for DT operations & management of all repair shops under Aviation Component Service Center (ACSC) and Services Technology Acceleration Center (STAC).
• Set IT strategy & roadmap to drive digital improvements across the shops and/or a technology or program. (ACSC & STAC has 500 people currently)
• Influences senior professional employees and below on their decisions. Viewed as a “trusted advisor” by the site executive.
• Takes part in daily management and weekly strategic planning sessions.
• Adopt & bring into practice Lean and Flight Deck fundamentals.
• Lead a team of employees focused across the digital operations space to include infrastructure, end user support, network, etc.
• Design, develop, implement and support the use of technology with geographically distributed infrastructure systems. Provide management of the tactical Digital Technology plans to ensure they meet current needs and are responsive to the future needs. Maintain the integrity of the systems with applying security best practices.
• Manage global IT assets including software licenses and hardware full lifecycle management.
• Lead in the evaluation / implementation/ modification of various software solutions, including ERP, MES & Analytics solutions.
• Work with central digital product teams to resolve systemic recurring issues or enhancement needs.
• Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).
• Coordinate and communicate all Change Management and Risk Management activities. Works with enterprise teams to ensure required patching does not conflict with business operations.
• Supports upgrades to enterprise systems by working with business partners on data validation and testing requirements.
• Initiates and coordinates outsourced supplier efforts. Management of local DT contractors.
• Participate in budgeting process and manage IT Infrastructure related projects and investments.
• Partner & collaborate with functional counterparts in supporting new product & technology introductions.
• Strategize implementation of shop floor productivity and automations.
• People leadership and management responsibilities. Identify and respond to professional growth needs for all team members and ensure they have the proper training to execute team deliverables.
• Maintain a strong cybersecurity posture at the site and comply with established standards and practices.
• Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees