Sr. Manager, Delivery Assurance

Vertiv • Westerville, OH

19h

About The Position

The Sr. Manager, Delivery Assurance
is the top-level orchestrator of complex,
multi-region customer programs - ensuring all business units (Power, IS,
Thermal, etc.) and execution sites operate in sync to deliver on time, at
committed quantities, and within scope. This role leads the
program‑of‑programs, converting strategy into integrated execution through
disciplined governance, proactive risk management, and executive‑level
communication. Your mission: deliver every unit to schedule and quality, while
providing transparent visibility back to
the Large Program Execution leadership
team and Product Manager teams.

Requirements

• Bachelor’s Degree in Supply Chain, Operations Management, Business, or related field.
• 6-10 years of experience in demand planning, operations, or supply chain within a manufacturing environment or equivalent proven experience in project management.
• Strong proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.
• Demonstrated analytical, organizational, and communication skills with attention to accuracy and detail.
• Demonstrated experience leading successful project teams.

Nice To Haves

• Master’s Degree or equivalent experience preferred.
• Experience in complex, multi-site manufacturing or global supply chains.
• Lean / Six Sigma certification or hands-on process improvement experience.
• Strong understanding of SIOP / IBP processes and forecasting methodologies.
• PMP certification or formal project management training.

Responsibilities

• Manage teams of project managers to lead planning and delivery of critical path schedule for the program. Ensure team escalates all risks early, with clarity, and are resolved with accountability.
• Define and drive the single integrated plan to ensure all business units and factories are executing seamlessly, with consideration of all dependencies, in order to deliver per customer expectations.
• Serve as the critical link between engineering release, material readiness, and factory capacity and the single escalation point for inter-factory and cross-BU dependencies.
• Lead weekly cross functional program control tower reviews to drive early risk identification, escalation, and recovery plan assessment.
• Lead weekly stakeholder reviews with executive leadership clearly articulating delivery status, key risks and constraints, and mitigation and recovery actions.
• Track and Lead planning progress across full lifecycle: Order Receipt -> Engineering Design -> BOM Completion and ERP Readiness -> Materials and Production Planning -> Shipment and Delivery. Develop risk mitigation and recovery plans across factories and functions as needed for any risks to customer request dates (CRDs).
• Drive VOS and Continuous Improvement across large program execution. Capture lessons learned for reapplication across programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees