Sr. Manager - Cyber Security Engineering (Enterprise Major Incident Management/ Security Information and Event Management)

American Express•Phoenix, AZ

18h•Hybrid

About The Position

Oversees and mentors a team of Cybersecurity Engineering & Architecture colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individual colleagues and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards Provides direct leadership and coaching to Cybersecurity Engineering & Architecture teams, supporting training and development of best practices Develops and leads comprehensive service implementation plans to address identified issues, ensuring global fixes and thorough reporting on resolutions Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent Cyber Security issues efficiently Provides technical escalation support during EMIM bridges, conducting in-depth analysis and diagnostics to identify root causes and implement effective solutions Manages resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development Leads the development and deployment of security architectures, including zero-trust models, micro-segmentation, and advanced encryption techniques Monitors and ensures the quality, compliance, and performance of security network solutions, implementing rigorous standards and leveraging industry-leading best practices Establishes and maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise-wide transparency, consistency, and alignment with cutting-edge data standards Monitors and ensures the quality, compliance, and performance of cybersecurity solutions through conducting regular audits and assessments to ensure adherence to standards such as ISO 27001, NIST, and PCI-DSS Implements robust logging and monitoring solutions to provide visibility into security events and incidents Assesses the potential impacts of emerging cybersecurity trends, threats, and technologies, and recommends improvements to ensure the organization remains compliant and secure Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Requirements

Experience in cybersecurity and / or information security
Experience in overseeing multiple cybersecurity engineering teams, providing strategic direction and leadership
Experience with SIEM (Security Information and Event Management) tools such as Splunk, ArcSight, or QRadar
Experience with IDS/IPS (Intrusion Detection Systems/Intrusion Prevention Systems)
Experience with incident response tools such as Wireshark or Sysinternals and forensic investigation tools and techniques
Experience with security tools such as firewalls (e.g., Palo Alto, Cisco ASA), intrusion detection systems (e.g., Snort, Suricata), and antivirus software (e.g., Symantec, McAfee)

Nice To Haves

Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred
Knowledge of regulatory compliance and security standards
Knowledge of Application Development & Security
Knowledge of Data Engineering
Knowledge of Cloud Security Management
Knowledge of Data Privacy & Protection (DPP, GDPR)
Knowledge of Data Security Management
Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks
Knowledge of network protocols (e.g., TCP/IP, DNS, HTTP) and security fundamentals

Responsibilities

Oversees and mentors a team of Cybersecurity Engineering & Architecture colleagues
Provides direct leadership and coaching to Cybersecurity Engineering & Architecture teams
Develops and leads comprehensive service implementation plans to address identified issues
Oversees and manages EMIM (Enterprise Major Incident Management) bridges
Provides technical escalation support during EMIM bridges
Manages resource allocation, project timeline, and budget for projects
Collaborates with senior leadership to hire top talent for the team
Leads the development and deployment of security architectures
Monitors and ensures the quality, compliance, and performance of security network solutions
Establishes and maintains comprehensive, scalable cybersecurity documentation and governance frameworks
Monitors and ensures the quality, compliance, and performance of cybersecurity solutions through conducting regular audits and assessments
Implements robust logging and monitoring solutions to provide visibility into security events and incidents
Assesses the potential impacts of emerging cybersecurity trends, threats, and technologies
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities