Sr. Manager Customer Marketing (SFBAY ONLY)

Suki • San Francisco, CA

168d • $185,000 - $200,000

About The Position

At Suki, we're building technology that listens, understands, and gets out of the way - so clinicians can get back to being clinicians. Our flagship product, Suki Assistant, uses cutting-edge AI to automate clinical documentation in real time, reducing the time it takes to complete notes by 72%. But that's just the beginning. We're now powering the next wave of voice-enabled healthcare experiences across telehealth platforms, care delivery tools, and specialty EMRs - through Suki Platform, our proprietary AI infrastructure. Clinicians using Suki spend over 70% less time on admin. Our customers see a 9X ROI in year one. And we're just getting started. Suki is reimagining the healthcare technology stack to make the lives of clinicians better.

Requirements

• Located within a reasonable commute to Redwood City, CA OR SFBAY.
• Required to work hybrid, 3-5 days in-office per week.
• Excellent relationship building skills - you'll be working closely with our top accounts, plus Customer Success, Sales, and other functions.
• 7+ years of marketing experience, preferably with background in email marketing and demand gen in B2B or SaaS companies.
• Proven experience building and managing co-marketing programs or account-based marketing campaigns.
• Excellent project management and communication skills, with a bias for action and collaboration.
• Strong copywriting skills.
• Creative mindset and an eye for detail.

Nice To Haves

• Experience with healthcare or AI is a plus, but not required.

Responsibilities

• Build and maintain strong relationships with key accounts, serving as a trusted advisor on marketing and growth.
• Develop and execute custom marketing strategies for each key account, based on their priorities, needs, and channels, to drive adoption and ongoing use of Suki.
• Track the performance of all tactics, and make recommendations to improve and optimize.
• Working closely with the VP of Marketing, build a customer marketing process that will scale across all of our accounts.
• Be creative and try new ideas/campaigns to drive adoption and growth.

Benefits

• A mission that matters: Suki is making healthcare technology invisible and assistive-so clinicians can focus fully on patient care.
• A product that delivers: Our AI is used by real clinicians at real health systems - and it works.
• A team that gets it: We're former Googlers, Apple engineers, Stanford docs, and healthcare veterans.
• Backed by believers: We've raised $165M from top VCs like Venrock, First Round, Flare, and March Capital.
• On a roll: Named by Fast Company as the Next Big Thing in Tech. Best Leadership Team by Comparably. Technology Innovation Award by Frost & Sullivan.
• Massive market: We're disrupting a $30B+ industry, and our momentum is real.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Number of Employees: 251-500 employees