Sr. Manager, Creative

Smarsh • Atlanta, GA

70d

About The Position

Smarsh is looking for a visionary Senior Manager of Creative to shape and elevate the visual and storytelling expression of our brand. This role is perfect for a bold thinker who thrives at the intersection of creativity, technology, and strategy - someone who can turn complex ideas into compelling narratives that inspire action. You'll lead the creative direction across all brand touchpoints - from campaigns and digital experiences to events and executive communications - ensuring every piece of content reflects the company's innovation, clarity, and purpose. Reporting to the Vice President, Communications & Brand, you will work with a small team of global designers and creative agencies to ensure that all visual elements align with Smarsh's brand and message. Smarsh is an award-winning tech company that helps companies communicate and collaborate while staying ahead of ever-changing regulations. We need you to bring your most innovative, out-of-the-box, and scalable thinking to promote our market leadership and build awareness of our unique value.

Requirements

• Proven experience as an Art Director or in a senior design role, preferably in the tech industry. 10+ years of experience in art direction, visual design, or creative leadership roles.
• Strong portfolio showcasing digital design, branding, and UX/UI projects.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Canva, and motion design tools.
• Experience working on SaaS, software, AI, or tech-related projects is a plus.
• Knowledge of UI/UX principles, web design, and front-end development concepts.
• Strong leadership, communication, and project management skills with experience guiding creative teams.
• Experience managing the work of the internal team as well as external agencies.
• Ability to travel up to 20% internationally, as required.
• Ability to balance creativity with business objectives and adapt to evolving project needs.
• Ability to work in fast-paced, global environments and meet tight deadlines.
• Understanding of design systems, accessibility standards, and responsive design.

Nice To Haves

• Familiarity with 3D design, AR/VR, or interactive media.

Responsibilities

• Lead creative strategy and execution across brand, digital, demand generation, and product marketing initiatives.
• Translate complex technology concepts into clear, visually compelling storytelling that resonates with customers, partners, and employees.
• Leverage AI and emerging design technologies to scale creative capabilities, enhance efficiency, and accelerate content production while maintaining quality and originality.
• Develop and own the brand identity system, ensuring consistency and evolution across all channels and audiences.
• Inspire, mentor, and direct designers and agencies to deliver world-class creative that drives engagement and business impact.
• Own the creative budget and resource planning, ensuring efficient allocation and ROI across campaigns / initiatives.
• Collaborate cross-functionally with BU marketing leads, and senior stakeholders across product, and executive teams to build unified, insight-driven campaigns and align creative strategy with broader business goals and customer insights.
• Champion creativity grounded in data, bringing both originality and measurable results to every project.
• Stay ahead of design, storytelling, and technology trends to ensure our brand remains modern, differentiated, and relevant.
• Manage project timelines, budgets, and resources effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees