Sr Manager Controls and Oversight - Client Reporting Operations

RBC • Minneapolis, MN

22h • $90,000 - $160,000

About The Position

What is the opportunity? This is an important Senior Manager level position responsible for the establishment, execution and supervision of controls over FINRA covered and other functions related to core regulatory client reporting operations, including Monthly Account Statements, Trade Confirmations and Prospectuses, Tax Reporting, Cost Basis, Performance Reporting and general Client Correspondence. What will you do? Draft, publish, and execute operational and business risk policies, WSPs, and procedures. Achieve by leveraging Compliance, WM Risk, and Legal advice and by applying trainings and company resources effectively. Monitor and assess risk associated with third-party service provider performance of Client Reporting Operations processes and functions. Establish key requirements to validate controls are embedded into project management milestones and key success factors. Validate and evidence RCSA, key controls and WSPs accurately represent functional area processes supported. Support client remediation efforts by completing root cause analyses of control failures and providing recommendations on new controls or controls improvements. Act as a strategic business partner by identifying control and supervisory needs and in turn assist with developing, enhancing, and implementing effective compliance programs. This also includes any necessary revision of policies, procedures, and written supervisory procedures. Contribute to the continuous improvement of the risk and controls environment in US WM Client Reporting Operations through opportunity spotting and collaborating with partners on implementing regulatory, risk, or compliance initiatives. Support product reviews by describing processes done and covered functions that are supervised to support the product. Provide signoff which in turn allows Ops to approve or decline product offerings.

Requirements

• Strong problem identification, analytical and resolution skills required to support issue resolution and/or oversight requirements associated with complex processes.
• Familiarity with FINRA and other regulators and applicable experience with reporting Operational Risk Events, Self Identified Issues, or Reportable Compliance Issues
• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology, risk and/or job specific industry experience
• 5+ years prior securities, banking, technology, risk and/or job specific related experience
• Securities license 99 (or able to obtain license within 120 days)

Nice To Haves

• Strong Leadership, facilitation, negotiation, training, and mentoring skills
• Ability to multi-task and prioritize and work independently under tight deadlines in a fast-paced environment.
• Strong relationship management, change leadership and managerial skills dealing with all parts of platform and all levels of senior management.
• Experience and knowledge of broker-dealer operations.

Responsibilities

• Draft, publish, and execute operational and business risk policies, WSPs, and procedures.
• Monitor and assess risk associated with third-party service provider performance of Client Reporting Operations processes and functions.
• Establish key requirements to validate controls are embedded into project management milestones and key success factors.
• Validate and evidence RCSA, key controls and WSPs accurately represent functional area processes supported.
• Support client remediation efforts by completing root cause analyses of control failures and providing recommendations on new controls or controls improvements.
• Act as a strategic business partner by identifying control and supervisory needs and in turn assist with developing, enhancing, and implementing effective compliance programs.
• Contribute to the continuous improvement of the risk and controls environment in US WM Client Reporting Operations through opportunity spotting and collaborating with partners on implementing regulatory, risk, or compliance initiatives.
• Support product reviews by describing processes done and covered functions that are supervised to support the product.
• Provide signoff which in turn allows Ops to approve or decline product offerings.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

What This Job Offers

• Job Type: Full-time
• Career Level: Manager