Sr. Manager, Compounding Operations

Hims & Hers • New Albany, OH

14d • Onsite

About The Position

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: As the Sr. Manager, Compounding Operations, you will lead a team of Specialists (CAPA/Deviation, Documentation, Validations, & OpEx) that is responsible for meeting and maintaining productivity and quality standards within our compounding operations. You will support a brand-new, state-of-the-art facility that requires experience in scaling the business without compromising quality and compliance. You will be a key leader in daily operations, driving continuous improvement, and increasing building capacity within the labs to meet growing demands. This role is based onsite in our New Albany, OH facility and will report to the Director of Operations, Non-Sterile Compounding 503A | 503B.

Requirements

• 8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy.
• Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc.
• Works well with a team and independently.
• Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc)
• Attention to detail in a fast-paced environment.
• Working knowledge of USP 795, 797, 800, and/or cGMP
• Physical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs.
• Bachelor’s Degree preferred or relevant experience

Responsibilities

• Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational Excellence
• Own productivity, quality, and compliance performance across compounding operations
• Support ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standards
• Drive continuous improvement initiatives to increase lab throughput, efficiency, and capacity
• Partner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environment
• Identify operational constraints and implement scalable, compliant solutions to meet growing demand
• Provide day-to-day leadership presence within operations, ensuring consistent execution and accountability
• Establish and monitor KPIs tied to safety, quality, output, and operational excellence
• Lead and support validation activities associated with equipment, processes, and facility expansion
• Ensure robust documentation practices that support compliance, traceability, and right-first-time execution
• Champion a culture of quality, compliance, and continuous improvement across the organization
• Act as a key escalation point for operational risks, compliance gaps, and performance challenges

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Manager