Sr Manager, Cloud Engineering & Operations

Automation Anywhere, Inc.-posted 2 months ago
$195,000 - $205,000/Yr
Full-time • Manager
Hybrid • San Francisco, CA
1,001-5,000 employees
Publishing Industries
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We are seeking a dynamic Senior Manager of Cloud Engineering & Operations to join Automation Anywhere, a global leader in Agentic Process Automation (APA). In this role, you'll lead the architecture, deployment, and continuous optimization of our cloud infrastructure that powers cutting-edge generative AI and APA solutions. You'll drive scalability, security, and efficiency across our platforms, combining cloud operations excellence with next-generation AI innovation. The ideal candidate brings deep expertise in AWS, GCP, or Azure, strong leadership and automation skills, and a passion for building secure, cost-optimized, and high-performing cloud environments that enable the future of intelligent automation.

  • Lead and grow a high-performing cloud engineering team focused on building and maintaining scalable cloud infrastructure for AI workloads, including generative AI models.
  • Mentor the Cloud Operations team, fostering a culture of collaboration, accountability, and continuous improvement.
  • Oversee the design, implementation, and maintenance of scalable, secure, and highly available cloud infrastructure.
  • Develop and enforce cloud governance, operational best practices, and compliance policies.
  • Drive automation across deployment pipelines, monitoring, and infrastructure management (IaC, CI/CD).
  • Manage cloud cost optimization strategies to ensure efficient usage of cloud resources.
  • Collaborate with DevOps, Security, Development, and Product teams to align cloud operations with business objectives.
  • Implement robust monitoring, alerting, and incident management processes to ensure high service uptime and reliability.
  • Ensure robust security, compliance, and monitoring frameworks for AI infrastructure.
  • Stay up to date with generative AI advancements and translate new capabilities into infrastructure improvements.
  • Lead capacity planning, disaster recovery planning, and performance tuning initiatives.
  • Stay current on emerging cloud technologies, trends, and best practices to continuously improve architecture and operations.
  • Define and report KPIs and metrics for system performance, uptime, security, and operational efficiency.
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 10+ years of experience in IT infrastructure or cloud operations, with 3-5 years in a leadership role.
  • Proven experience managing AWS/ GCP, Azure environments in a large-scale production setting.
  • Strong understanding of DevOps practices, Infrastructure-as-Code (IaC) tools (Terraform, CloudFormation, etc.), and CI/CD tools (Jenkins, GitLab, etc.).
  • Deep knowledge of cloud security, compliance, cost management, and performance optimization.
  • Experience managing GPU/TPU clusters or similar accelerators for AI workloads.
  • Knowledge of frameworks and tools like TensorFlow, PyTorch, Hugging Face Transformers, or equivalent.
  • Hands-on experience leading high-performing engineering teams in 24x7 production environments, with a strong focus on incident management, root cause analysis (RCA), and continuous service reliability improvement.
  • Excellent communication and stakeholder management skills.
  • Flexible work schedule / remote roles
  • Unlimited Personal Time Off
  • 12 holidays off per year
  • 4 days volunteer time off per year
  • Eligible for 4 company Achievement days off per year
  • Variety of health care and well-being benefits
  • Paid family/parental leave
  • We are a designated "Best Place to Work" for 2 years in a row! Learn more here
  • Newsweek's Top 100 Most Loved Workplaces in America 2023 - Learn more here
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