Sr. Manager, Client Development (Litigation)

Goodwin Procter•Boston, DC

12d•Hybrid

About The Position

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. Goodwin excels in litigation and innovation across industries. Our team tackles legal challenges in technology, life sciences, real estate, private equity, and financial services, especially where these sectors intersect. Collaboration is our way of life, leveraging teamwork and innovative strategies to achieve outstanding results for our clients. We are looking for a seasoned, Senior Manager to drive client development for select litigation practice areas and to identify opportunities within our Technology industry with a focus on process optimization, data-informed decision making and a proactive approach to driving strategic client growth. We are seeking a collaborator who will build strong relationships with our partners, Practice Group Leaders, associates, and others across our Global Operations (GO) team to further develop existing client relationships, identify and build new client relationships, and enhance brand positioning for the Litigation practice. The individual will report directly to the Managing Director of Client Development for Litigation and have the opportunity to work with other CD leaders to shape and drive firmwide client development strategy. This position is ideal for a high-performing individual with extensive litigation experience and the ability to work with partners to drive profitable growth. We are looking for a go-getter who is committed to an all-in, high-performance culture, possesses a client-first mentality, and is willing to roll up their sleeves to deliver positive outcomes.

Requirements

8+ years of experience in a Client Development role, ideally in an AmLaw 100 firm focused on litigation and supporting an industry-aligned practice group.
Strong experience building and leading a high-functioning and motivated team of business development professionals.
Strong proficiency in litigation data analytics and identifying actionable client intelligence and client relationship development opportunities leveraging litigation trends.
Deep understanding of leveraging CRM; experience with Microsoft Dynamics preferred.
Possesses strategic thinking and analytical capabilities to identify business growth opportunities, anticipate client needs, and offer innovative solutions.
Exhibits executive presence and market expertise to guide and advise lawyers, helping them prioritize and achieve realistic goals, operating as a trusted advisor.
Demonstrated ability to navigate a highly matrixed structure and drive alignment across the different stakeholders to enable actionable forward-movement.
Has knowledge of legal industry benchmarks and peer practices, along with a deep understanding of litigation practice areas and how to build relationships with in-house litigation teams.
Presents thoughts, ideas, and data (written and verbal) in an executive-ready format. Adapts communication to fit the preferences and needs of the audience or situation.
Demonstrates integrity, sound judgement (particularly with confidential matters), discretion, emotional intelligence, and accountability.
Has experience in deploying new processes and systems to drive growth, efficiency, and effectiveness.
Effectively manages and prioritizes multiple projects, staying organized and delegating as needed.
Shows initiative and creativity in problem-solving and collaboration at all levels.
Builds a high-performing team with a firm-first culture that prioritizes the needs of the firm and client over individual or team success; invests in talent to build a diverse leadership pipeline.
Shapes and reinforces a positive organizational culture, modeling behaviors that reflect the firm’s values and vision.
Proficient in core Microsoft suite (Word, Outlook, Excel, PowerPoint), comfortable with CRM system functionality, and stays abreast with new evolving technologies.
Travel to other Goodwin offices and key events as needed is required.

Responsibilities

Partner with Litigation Practice leaders and key stakeholders to implement client development initiatives that enhance existing client relationships, attract new clients, and drive sustainable business growth.
Develop tailored client development plans focusing on the key pillars of the litigation practice markets and key client sectors.
Lead targeted initiatives to engage and deepen relationships with current and prospective clients.
Support business development efforts to generate new litigation opportunities.
Facilitate client feedback initiatives to improve services and strengthen partnerships.
Drive client-centric initiatives that target and bolster our value proposition at the intersection of our industry verticals and our key litigation practice offerings including but not limited to securities litigation, employment disputes, white collar & government investigations, intellectual property and commercial litigation.
Oversee the production of high-quality marketing and client development materials, including but not limited to: Practice area content that resonates with the litigation decision-makers. Pitches and proposals with a strategic, client-aligned approach. Directory and award submissions (e.g., Chambers, Legal 500, and Best Lawyers) to enhance visibility and elevate the practice’s reputation.
Identify and prioritize key sponsorships and events aligned to practice area strategies and budgets.
Manage budgets and track ROI.
Lead or provide guidance on event planning as well as pre- and post-sponsorship and event strategy and debrief sessions.
Attend select events to help facilitate connections and build relationships with lawyers and guests.
Develop and maintain relationships with key industry organizations.
Collaborate with the PR and Communications teams to implement strategies that increase positive media exposure for the Litigation Practice.
Highlight the firm's expertise and experience in litigation through strategic media initiatives.
Work with the GO team to ensure that detailed matter information is captured in the firm’s experience and knowledge management systems for use in business development efforts.
Support the integration of lateral hires, ensuring that new partners can maintain existing client relationships, identify new business opportunities, and promote their litigation expertise within the firm.
Monitor industry, client, and competitor activity to identify trends, inform strategic planning, and adapt client development efforts accordingly.
Proactively implement best-in-class, scalable approaches, processes, and systems to support the litigation practice’s growth objectives.
Contribute to firmwide client development initiatives, collaborating with other senior leaders across various practice areas.