Sr. Manager, Change Management - Learning Experience Designer (S/4 HANA) (REMOTE)

RTX

3d • Remote

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Corporate Process and Systems Transformation (PST) Team: RTX has an opening for a Sr. Manager, Change Management – Learning Experience Designer (S/4 HANA) (Sr. Manager, Project Management) role. About oneRTX: Process & Systems Transformation (PST) oneRTX is focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. The strategic design phase is coming to a conclusion, and the program is entering the initial build, test and support phases. Job Description The oneRTX | PST Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems. We are seeking a Learning Experience Designer to create engaging, high-impact learning experiences for this major business transformation initiative that will help shape the future of our organization. What You Will Do: The Learning Experience Designer is responsible for designing engaging, user-centered learning experiences to support business transformation and the rollout of SAP S/4HANA across the enterprise. This role will do initial design and provide governance for the creation of learning content to ensure it is accurate, engaging, and aligned with overall program objectives. The Learning Experience Designer will design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands-on practice to support effective system adoption. The Learning Experience Designer partners closely with the PST Learning Lead, third-party and offshore content developers, Business Unit content developers, Training Delivery Lead, WalkMe developers, change management professionals, and other subject matter experts.

Requirements

• Minimum of 10+ years’ experience instructional design or learning experience design arena and a bachelor’s degree in Instructional Design, Education, Organizational Development, Learning Experience Design, Change Management, or a related field or equivalent combination of related work experience and schooling in lieu of degree.
• Provide design leadership or governance across multiple workstreams.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Demonstrated experience leading learning design efforts for large-scale ERP implementations, preferably SAP S/4HANA.
• Proven experience designing self-paced eLearning, virtual instructor-led learning, and hands-on practice experiences, including simulations and knowledge checks.
• Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now)
• Strong knowledge of adult learning principles, learning experience design methodologies, and performance-based learning approaches.
• Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate.
• Experience working with matrixed or distributed teams, including third-party, offshore, and Business Unit based content developers.
• Ability to travel 25%+

Responsibilities

• Design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands-on practice to support adoption of SAP S/4HANA and related boundary systems.
• Provide design oversight for the development of learning content, including virtual session materials, self-paced eLearning, simulations, WalkMe-enabled practice, and knowledge checks.
• Apply adult learning principles and learning experience design best practices to create engaging, effective, and role-based learning experiences.
• Ensure learning content is role-based and aligned with the Global Blueprint, with Business Unit specific variations developed based on documented business requirements.
• Review learning materials for accuracy, clarity, usability, and alignment with program objectives.
• Step in to develop or refine learning content when additional capacity or specialized expertise is required.
• Partner with the PST Learning Lead to align learning journeys and design activities with program milestones and deployment schedules.
• Collaborate with third-party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets.
• Work with the Training Delivery team to ensure learning materials are delivery-ready and support effective facilitation.
• Coordinate with WalkMe developers to align in-application guidance and hands-on practice with formal learning content.
• Partner with Change Management Leads to ensure learning strategies address change impacts, adoption risks, and Business Unit readiness needs.
• Collaborate with workstream and Business Unit subject matter experts from both third-party consulting partners and RTX to gather requirements, validate content, and ensure business accuracy.
• Align with Change Management and Communications teams to ensure consistent messaging across Learning and Change Management activities.
• Ensure learning content adheres to established governance standards for design, development, and approvals.
• Ensure all learning deliverables meet branding, accessibility, and compliance requirements.
• Maintain version control and documentation standards across all learning assets.
• Track progress against learning design milestones and report status, risks, and dependencies to the PST Learning Lead and program leadership.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager