Sr. Manager, Bank Partner Relationships

Snap Finance

101d

About The Position

We are seeking a highly skilled and execution-focused Sr. Manager of Bank Partnerships to ensure the flawless operation and compliance of Snap Finance’s strategic partner bank program. This individual will be responsible for translating strategic directives into day-to-day execution, maintaining audit-ready controls, and delivering perfect reporting that instills confidence at the highest levels. The Sr. Manager will serve as the primary point of contact for a partner bank, managing the relationship with precision, responding effectively to urgent and ad hoc requests, and ensuring all program requirements are consistently met. By proactively identifying risks, driving operational excellence, and fostering strong cross-functional collaboration, this leader will provide the VP and Snap Finance with complete assurance that the bank partnership is fully compliant, high-performing, and strategically aligned.

Requirements

• 10+ years of experience in financial services, fintech, or payments, with at least 5 years focused on partnerships, business development, or strategic account management.
• Proven success in structuring and negotiating partnerships with banks, credit unions, or other financial institutions.
• Strong understanding of consumer finance, lending products, and regulatory considerations (e.g., GLBA, FCRA, UDAAP).
• Excellent communication and leadership presence; comfortable engaging with senior-level stakeholders.
• Highly analytical with the ability to interpret performance metrics and program trends.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
• Bachelor’s degree required; MBA or advanced degree preferred.

Responsibilities

• Own day-to-day management of the partner bank program, ensuring all activities are compliant with regulatory, contractual, and internal standards.
• Maintain audit-ready controls and governance routines, with flawless reporting delivered on time, every time, to ensure full transparency and executive confidence.
• Anticipate issues and implement corrective actions proactively to avoid program disruption.
• Translate strategic directives into daily execution, aligning program operations with growth and compliance goals.
• Ensure partner bank policies and processes are implemented consistently and adapt quickly to changes in regulation or credit policy.
• Monitor and optimize joint initiatives with the bank, reporting outcomes and recommendations.
• Respond with speed and accuracy to urgent or ad hoc requests from the bank, ensuring partner needs are met without compromising compliance or business priorities.
• Serve as the operational relationship lead with the partner bank, ensuring smooth communication and alignment on execution.
• Conduct structured reviews with the bank to track performance, surface risks, and identify optimization opportunities.
• Provide concise, data-driven updates and reports on program health and partner performance.
• Coordinate cross-functional execution with Product, Risk, Compliance, Legal, and Finance to ensure programs meet regulatory, operational, and business objectives.
• Proactively identify, assess, and mitigate risks, escalating with clear analysis and recommended actions to enable effective decision making.
• Build strong risk management routines, reinforce compliance discipline & operational resilience.

Benefits

• Generous paid time off
• Competitive medical, dental & vision coverage
• 401K with company match for US
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Access to mental health and wellness resources
• Company-paid volunteer time to do good in your community
• Legal coverage and other supplemental options
• A value-based culture where growth opportunities are endless

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees