Fanatics-posted 7 days ago
$150,000 - $175,000/Yr
Full-time • Mid Level
Onsite • New York, NY
251-500 employees

What You'll Do: Campaign Delivery & Pacing Manage the day-to-day execution of the full campaign lifecycle: trafficking, creative QC, tags/pixels, implementation, pacing, optimizations, and delivery. Monitor KPIs, budgets, and pacing; flag risks early and partner with Sales/Account Management to prevent under-delivery or overspend. Maintain and enhance pacing and delivery dashboards; collaborate with Analytics/Product to investigate data discrepancies and ensure accuracy. Vendor & Offsite Supply Coordination Support relationships with external vendors and supply partners (DSPs, SSPs, exchanges, measurement/verification partners). Ensure offsite supply meets quality standards, delivery expectations, and SLAs. Assist with vendor performance reviews and identify issues that require escalation. Contribute to price/fee discussions or platform evaluations as needed. Offshore / Distributed Resource Support Coordinate workflow and communication with offshore or remote teams responsible for trafficking, QA, and reporting tasks. Ensure clarity in roles, responsibilities, and hand-offs between in-house and offshore contributors. Provide feedback and monitor performance to ensure consistency and operational accuracy. Operational Process & Quality Controls Follow and help refine SOPs, escalation protocols, and QA checkpoints. Handle tag/pixel management, discrepancy resolution (1st/3rd-party), and creative spec compliance. Maintain operational health dashboards (delivery, pacing drift, vendor performance, tickets). Ensure measurement and data integrity across campaigns. Cross-Functional Collaboration Partner with Sales, Ad Product, Product, Analytics, and Finance on campaign hand-offs, inventory checks, technical feasibility, and pricing alignment. Support strategic or complex deals through accurate setup and handling of unique technical requirements. Act as a point of escalation for campaign delivery issues or vendor troubleshooting. Team Support & Development Mentor and support specialists/traffickers on campaign operations and QA best practices. Assist with training, onboarding, and capacity planning, including coordination with offshore resources. Contribute to a team culture of quality, accountability, and continuous improvement. Operational Optimization & Continuous Improvement Identify inefficiencies or workflow bottlenecks and propose solutions that improve speed, accuracy, or scale. Stay informed on ad tech trends, privacy changes, measurement shifts, and creative/format updates that impact operations. Recommend new tools or enhancements that improve operational quality and delivery outcomes.

  • Manage the day-to-day execution of the full campaign lifecycle: trafficking, creative QC, tags/pixels, implementation, pacing, optimizations, and delivery.
  • Monitor KPIs, budgets, and pacing; flag risks early and partner with Sales/Account Management to prevent under-delivery or overspend.
  • Maintain and enhance pacing and delivery dashboards; collaborate with Analytics/Product to investigate data discrepancies and ensure accuracy.
  • Support relationships with external vendors and supply partners (DSPs, SSPs, exchanges, measurement/verification partners).
  • Ensure offsite supply meets quality standards, delivery expectations, and SLAs.
  • Assist with vendor performance reviews and identify issues that require escalation.
  • Contribute to price/fee discussions or platform evaluations as needed.
  • Coordinate workflow and communication with offshore or remote teams responsible for trafficking, QA, and reporting tasks.
  • Ensure clarity in roles, responsibilities, and hand-offs between in-house and offshore contributors.
  • Provide feedback and monitor performance to ensure consistency and operational accuracy.
  • Follow and help refine SOPs, escalation protocols, and QA checkpoints.
  • Handle tag/pixel management, discrepancy resolution (1st/3rd-party), and creative spec compliance.
  • Maintain operational health dashboards (delivery, pacing drift, vendor performance, tickets).
  • Ensure measurement and data integrity across campaigns.
  • Partner with Sales, Ad Product, Product, Analytics, and Finance on campaign hand-offs, inventory checks, technical feasibility, and pricing alignment.
  • Support strategic or complex deals through accurate setup and handling of unique technical requirements.
  • Act as a point of escalation for campaign delivery issues or vendor troubleshooting.
  • Mentor and support specialists/traffickers on campaign operations and QA best practices.
  • Assist with training, onboarding, and capacity planning, including coordination with offshore resources.
  • Contribute to a team culture of quality, accountability, and continuous improvement.
  • Identify inefficiencies or workflow bottlenecks and propose solutions that improve speed, accuracy, or scale.
  • Stay informed on ad tech trends, privacy changes, measurement shifts, and creative/format updates that impact operations.
  • Recommend new tools or enhancements that improve operational quality and delivery outcomes.
  • ~5–7+ years of experience in ad operations, campaign management, or trafficking, with some leadership or mentoring responsibility.
  • Strong working knowledge of ad serving systems, tags/pixels, DSPs, SSPs, exchanges, and measurement/verification tools.
  • Experience using SQL and working with large datasets (Snowflake or similar) for reporting, troubleshooting, and performance insights.
  • Familiarity with vendor/supply partners or offsite/programmatic supply workflows.
  • Experience collaborating with offshore or distributed teams.
  • Strong operational discipline: QA, trafficking workflows, discrepancy resolution, delivery troubleshooting.
  • Excellent cross-functional communication and stakeholder management skills.
  • Strong analytical capabilities and comfort with dashboards, KPIs, and campaign diagnostics.
  • Ability to multitask, prioritize under pressure, and maintain high execution standards.
  • Experience in commerce media, sports media, or environments with both direct + programmatic inventory.
  • Background handling large campaign budgets or high-volume delivery environments.
  • Familiarity with video/CTV/OTT/live-event ad formats.
  • Exposure to scaling ad ops technology or workflow automation tools.
  • Understanding of privacy/identity/cookieless developments and their operational impact.
  • Bonus: Experience helping design automated data workflows or dashboards in Snowflake.
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