Oracle Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Oracle stack (servers, storage, database, middleware, and applications and Oracle SaaS, PaaS, and IaaS cloud solutions). From planning to optimizing, Oracle CSS spans all phases of the Oracle solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge. Oracle CSS helps customers proactively handle their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions—including validated methods; standard methodologies; and proactive, personalized assistance—to help ensure continual operational improvement, smoother upgrades, higher system availability, and better overall system performance. The result is a distinctly superior Oracle ownership experience. Depending on the chosen level of service engagement, customers can customize the scope and frequency of these flexible offerings to match their specific business needs. This highly engineered approach to continual operational improvements helps customers extract more value from their Oracle systems—with greater speed and less disruption to their business.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees