Senior Maintenance Manager

SHEIN

5d•Onsite

About The Position

We are seeking an experienced Maintenance Manager to oversee the maintenance and reliability in our high-volume fulfillment center. This role is responsible for leading a team of maintenance technicians, ensuring optimal performance of automated material handling equipment, robotics, conveyors, sortation systems, and facility infrastructure. The ideal candidate will have a strong background in industrial maintenance, automation, and preventive maintenance strategies to minimize downtime and maximize operational efficiency.

Requirements

Bachelor's degree in Engineering (Mechanical, Electrical, Industrial) or equivalent technical experience is preferred.
Minimum of 10+ years of experience in managing industrial maintenance operations, preferably in automated warehouses, distribution centers, or manufacturing environments, with a focus on equipment reliability and team leadership.
Expertise in PLC troubleshooting (Siemens, Allen-Bradley, or similar), electrical systems, and automation technologies.
Hands-on experience with conveyor systems, robotics, sortation systems, and automated storage & retrieval systems (AS/RS).
Knowledge of CMMS (Computerized Maintenance Management Systems) for tracking maintenance and performance metrics.
Excellent problem-solving skills and the ability to work under pressure to minimize operational disruptions.

Responsibilities

Lead and develop a team of maintenance technicians and engineers while fostering a culture of continuous improvement.
Manage maintenance schedules and ensure technicians are skilled in troubleshooting automation and control systems.
Collaborate with operations and engineering teams to enhance system performance and reduce downtime.
Analyze maintenance data to identify trends, optimize asset performance, and implement reliability improvements.
Oversee spare parts inventory and cost-effective maintenance strategies to support operational efficiency.
Work with OEMs and third-party service providers to troubleshoot and resolve complex technical issues.
Coordinate with IT and warehouse execution system (WES) teams to address software and hardware integration challenges.
Oversee the maintenance and repair of automated warehouse systems, including conveyors, sorters, robotic arms, AGVs, and warehouse control systems (WCS).
Implement preventive and predictive maintenance programs to ensure uptime and efficiency of automation equipment.
Diagnose and resolve mechanical, electrical, pneumatic, and PLC-controlled system issues.
Maintain compliance with safety standards and regulatory requirements for all maintenance operations.

Benefits

Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holidays, and sick days
Employee discounts
Free swag giveaways
Annual Holiday Party