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As a Sr. Mail Clerk at Novitex Enterprise Solutions, your primary responsibility will be to manage the flow of mail within an office environment. This role requires a keen attention to detail and strong communication skills, as you will be responsible for picking up and delivering various types of mail, including interoffice correspondence and packages from courier services. You will be expected to handle all classes of United States Postal Services (USPS) mail, ensuring that items are sorted, delivered, and processed efficiently. In addition to mail handling, you will track courier and accountable items such as FedEx and UPS deliveries, and you will be responsible for researching and routing unidentified mail. Your duties will also include coordinating and staging bulk mail items, as well as processing customized packaging requests from customers. Adhering to established standard operating procedures (SOPAs) is crucial, as is maintaining a high level of safety awareness in the workplace. You will need to monitor packages for any hazardous or suspicious materials and respond promptly to customer inquiries and requests. This position requires flexibility and adaptability, as you may be assigned various tasks by your supervisors. You will also need to maintain accurate records of customer interactions and fulfill requests while ensuring compliance with security and privacy policies. The role involves engaging in repetitive motion activities, including lifting items up to 55 lbs frequently, and requires the ability to stand, walk, and perform tasks that require close vision and focus.