Sr. MAC Program Lead

One Workplace•San Jose, CA

2d•$115,000 - $125,000•Onsite

About The Position

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other – and our clients – like family. Over the past 70 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the West Coast's premier universities and medical facilities, we design insightful workspaces with the latest technology to provide our clients with an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it is time to expand our team. One Workplace is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Position Summary Location: San Mateo, CA (on-site) Hours: Monday - Friday We are seeking a seasoned Senior MAC Lead to manage the end-to-end lifecycle of physical workspace changes. As the primary onsite point of contact, you will oversee the seamless execution of employee moves, furniture reconfigurations, and technology deployments. You aren't just moving boxes; you are ensuring that, day-to-day, the client’s team can sit down and get to work without a hitch, and providing support.

Requirements

Experience: 8+ years in Facilities Management, Move Management, or Commercial Interiors.
Tech Savvy: Proficiency in AutoCAD, Bluebeam, or CAFM software (like ServiceNow, FM:Systems, or iOFFICE).
Communication: Exceptional "client-facing" presence. You can deliver bad news (like a delay) with a solution-oriented mindset.
Organization: The ability to manage 50+ individual moves simultaneously without losing track of a single keyboard.
Physicality: While this is a lead role, you should be comfortable being on your feet and performing site walk-throughs in a corporate or construction environment.

Responsibilities

Strategic Planning: Lead weekly MAC meetings with client stakeholders to forecast upcoming headcount changes and space requirements.
Vendor Management: Supervise third-party movers, IT technicians, and furniture installers. Ensure all vendors adhere to building protocols and safety standards.
Project Oversight: Manage the "Move Matrix"—tracking every detail from seat assignments to crate deliveries and signage updates.
Technical Integration: Coordinate with IT and AV teams to ensure power, data, and hardware are correctly patched and functional post-move.
Post-Occupancy Support: Lead "Day 1" support teams to resolve any immediate issues or "sweat the small stuff" requests from relocated staff.
Space Auditing: Maintain an accurate CAFM (Computer-Aided Facility Management) database or IWMS system to ensure floor plans reflect reality.
Other: Strategically access expanding scope, adding value for the client as well as special projects assigned by Management.