Sr Logistics Systems Analyst

Ulta Beauty • Chambersburg, PA

321d • $77,600 - $100,700

About The Position

Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage. In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us.

Requirements

• Experience with supply chain execution systems, particularly Manhattan WMS.
• Strong analytical and problem-solving skills.
• Ability to coach and mentor junior analysts.
• Excellent communication and customer service skills.
• Experience with SQL and database queries.

Nice To Haves

• Experience in a logistics or supply chain environment.
• Familiarity with SOX compliance and audit processes.
• Knowledge of inventory management best practices.

Responsibilities

• Management of all supply chain execution systems deployed in the Manhattan WMS buildings.
• Accountable to the Logistics Systems Manager for the proper configuration, deployment, and management of applications within the building.
• Partner with the manager to ensure proper utilization of the technology by the operations team in the DC.
• Coach the Jr. Analysts with regard to the slotting strategy and partner with the Logistics Systems Manager on its finalization.
• Work with the Logistics Systems Manager to build and deploy the on-call schedule and ensure operations buy-in.
• Serve as the application SME in the DC and ensure a robust support structure for end users.
• Lead issue resolution calls, develop recommendations on work-arounds, and facilitate leadership updates.
• Research inquiries from and educate end users regarding the functionality of the technology on site.
• Provide excellent customer service to internal and external customers.
• Partner with the Logistics Systems Manager regarding the development of the application support structure.
• Lead Inventory Sync activities.
• Coordinate system changes and enhancements with Logistics Systems Manager and Field WMOS Manager.
• Participate in the development and implementation of best practices for system triage and resolution.
• Own and execute Slotting moves by the slot strategy.
• Own the coordination and execution of SOX audit compliance requests, including quarterly user provisioning reviews and inventory sync documentation.
• Coach the Logistics Systems team on database queries and SQL statement development for troubleshooting, problem solving, and analytical purposes.
• Lead bridge calls to ensure production issues are driven to resolution.
• Re-mediate end-user behaviors leading to inventory sync issues.
• Develop & maintain system process documentation, including best practices, technology enhancements, and DC reporting development/analytics.
• Function as the primary resource for UAT testing and other systems' development testing, including releases and DC Requests.
• Drive multiple system issues to resolution promptly to ensure consistent DC operations.
• Enable smooth DC operation by working off-shift hours support on nights/weekends (as required).
• Function as the primary point of contact for all end users' issues/questions.
• Work with vendors on root cause analysis for issues requiring escalation.
• Provide the DC with subject matter expertise about technology.
• Analyze and prioritize help desk tickets requiring resolution.
• Partner with multiple departments to complete user access and user termination requests.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life and disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers