Sr. Loan Servicing Specialist
About The Position
GENERAL SUMMARY Under supervision of the Department Supervisor and following established policies and procedures, perform all post-closing duties relating to the servicing of the Bank’s commercial loan portfolio according to separation of duties established by the Department Head including but not limited to the following functional duties: ESSENTIAL FUNCTIONS Monitor the department’s shared email in-boxes and platforms to ensure completion of delegated items. Perform special processing to include SBA 1502, and SAD processing. Prepare GL Certifications. Serve as secondary reviewer and/or back-up of the following: Pay Off Statements FTI Balancing and Releases Daily Index Rate Sheet Established Control Reports Prepayment Penalty Report 85 Day Past Due Report Non-Accrual Exception Report Review and update Procedures and Job Aids to Assist management in ensuring loan servicing procedures adhere to bank policy and regulations. Responsible for research, review, and resolution of any Loan Servicing issues. Assist in short-term and long-term projects. Assist the CLS Supervisor in providing direction and guidance to staff in their assigned duties. Assist the CLS Supervisor with training and development of the team. Assist the CLS Supervisor and the Boarding team with complex research, review, and resolution of any Loan issues. Review vendor invoices. Provide general support, assistance, and backup for all servicing functions to include the following: Rate Rollovers and Repricing Establish new Rate Contract Sub-Notes Payments Payoffs Loan Advances Pay Off Statement Preparation System maintenance Release of Collateral Review Post Closing/Boarding document and Collateral Review.
Requirements
- High school diploma or equivalent; some college courses a plus.
- Minimum of 4 years of commercial loan servicing experience.
- PC literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast-paced environment while maintaining a high level of accuracy, strong problem-solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus.
Nice To Haves
- bilingual (English, Mandarin or Cantonese)
Responsibilities
- Monitor the department’s shared email in-boxes and platforms to ensure completion of delegated items.
- Perform special processing to include SBA 1502, and SAD processing.
- Prepare GL Certifications.
- Serve as secondary reviewer and/or back-up of Pay Off Statements
- Serve as secondary reviewer and/or back-up of FTI Balancing and Releases
- Serve as secondary reviewer and/or back-up of Daily Index Rate Sheet
- Serve as secondary reviewer and/or back-up of Established Control Reports
- Serve as secondary reviewer and/or back-up of Prepayment Penalty Report
- Serve as secondary reviewer and/or back-up of 85 Day Past Due Report
- Serve as secondary reviewer and/or back-up of Non-Accrual Exception Report
- Review and update Procedures and Job Aids to Assist management in ensuring loan servicing procedures adhere to bank policy and regulations.
- Responsible for research, review, and resolution of any Loan Servicing issues.
- Assist in short-term and long-term projects.
- Assist the CLS Supervisor in providing direction and guidance to staff in their assigned duties.
- Assist the CLS Supervisor with training and development of the team.
- Assist the CLS Supervisor and the Boarding team with complex research, review, and resolution of any Loan issues.
- Review vendor invoices.
- Provide general support, assistance, and backup for all servicing functions to include Rate Rollovers and Repricing
- Provide general support, assistance, and backup for all servicing functions to include Establish new Rate Contract Sub-Notes
- Provide general support, assistance, and backup for all servicing functions to include Payments
- Provide general support, assistance, and backup for all servicing functions to include Payoffs
- Provide general support, assistance, and backup for all servicing functions to include Loan Advances
- Provide general support, assistance, and backup for all servicing functions to include Pay Off Statement Preparation
- Provide general support, assistance, and backup for all servicing functions to include System maintenance
- Provide general support, assistance, and backup for all servicing functions to include Release of Collateral
- Provide general support, assistance, and backup for all servicing functions to include Review Post Closing/Boarding document and Collateral Review.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
