Sr. Loan Operations Administrator II
About The Position
As a Banking Operations / Product Design Analyst you will be oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes. You will provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units. Working with cross-operational teams, you will develop a deep understanding of current and future processes, create intuitive user-friendly designs, and manage these solutions through development, testing and delivery. Key responsibilities include project management and collaborating with stakeholders to develop effective process solutions and business requirements. In this role, you must think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business. Design products and features, enhance user experience, and ensure data availability to improve banking processes. Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems. Manage team priorities, individual projects, iterative improvements, and tech-debt. Work with teams and managers to develop data driven solution designs, while documenting process improvement needs. Summarize, track, train and communicate updates and changes to the end users. Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users. Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment
Requirements
- 8+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field.
- High school diploma required.
- Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
- Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Knowledge of one or more loan types.
- Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service.
- Intermediate speaking and writing communication skills.
Responsibilities
- Oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes.
- Provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units.
- Develop a deep understanding of current and future processes, create intuitive user-friendly designs, and manage these solutions through development, testing and delivery.
- Project management and collaborating with stakeholders to develop effective process solutions and business requirements.
- Design products and features, enhance user experience, and ensure data availability to improve banking processes.
- Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems.
- Manage team priorities, individual projects, iterative improvements, and tech-debt.
- Work with teams and managers to develop data driven solution designs, while documenting process improvement needs.
- Summarize, track, train and communicate updates and changes to the end users.
- Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users.
- Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment
Benefits
- Competitive salaries
- An ownership stake in the company
- Medical and dental insurance
- Time off
- A great 401k matching program
- Tuition assistance program
- An employee volunteer program
- A wellness program
- Opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
